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ActionChatwootUpdated September 2026

How do I fetch a Chatwoot agent profile?

Short answer: You can get agent profile in Chatwoot by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Chatwoot Get Agent Profile action to a workflow, map its 0 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Get Agent Profile in Chatwoot — start free All 3 Chatwoot actions
Get Agent Profile in Chatwoot — start free
Sample request
{}
Returns
{
  "id": 1,
  "name": "Jane Doe",
  "email": "jane@example.com",
  "accounts": [
    {
      "id": 164588,
      "name": "Acme Inc",
      "role": "administrator"
    }
  ],
  "account_id": 164588
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Get Agent Profile.

Any of these apps can fire this action as part of a workflow.

Gmail → Chatwoot
1 Gmail triggers
Slack → Chatwoot
13 Slack triggers
Google Sheets → Chatwoot
2 Google Sheets triggers
HubSpot → Chatwoot
18 HubSpot triggers
FAQ

Questions about Get Agent Profile.

What does the Get Agent Profile action do in Chatwoot?
Returns an agent or contact profile by ID. Useful for resolving user IDs to readable identity in downstream notifications.
What inputs does Get Agent Profile require?
Get Agent Profile has no required inputs. Sensible defaults are applied if you leave fields blank.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Chatwoot returns an error?
The run history shows the failed step with its input and the error message Chatwoot returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.
Does Get Agent Profile support batch operations?
Run Get Agent Profile inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within Chatwoot's rate limits.
More actions

Other Chatwoot actions.

Action
List Conversations
Paginated conversations with filters by inbox, status, assignee. Useful for "what's in the queue this morning" capacity-planning workflows and for bulk-action workflows that operate on conversation sets.
Action
Send Message
Posts a customer-facing reply (outgoing) or an internal team note (private). Routes via the conversation's originating channel by default. Useful for "AI-drafted response posted as private note for agent review" or for full-auto reply workflows on low-complexity tickets.
Get Agent Profile in Chatwoot — start free