ActionChatwootUpdated May 2026

How do I fetch a Chatwoot agent profile?

Short answer: Drop the "Chatwoot → Get Agent Profile" action anywhere in your workflow, map the inputs from upstream nodes, and publish.

Use this action All 3 Chatwoot actions

Sample request

{}

Returns

{
  "id": 1,
  "name": "Jane Doe",
  "email": "jane@example.com",
  "accounts": [
    {
      "id": 164588,
      "name": "Acme Inc",
      "role": "administrator"
    }
  ],
  "account_id": 164588
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Get Agent Profile.

Any of these apps can fire this action as part of a workflow.

Google Sheets → Chatwoot

2 Google Sheets triggers

HubSpot → Chatwoot

18 HubSpot triggers

FAQ

Questions about Get Agent Profile.

What does the Get Agent Profile action do in Chatwoot?

Returns an agent or contact profile by ID. Useful for resolving user IDs to readable identity in downstream notifications.

What inputs does Get Agent Profile require?

Get Agent Profile has no required inputs. Sensible defaults are applied if you leave fields blank.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Chatwoot returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Get Agent Profile support batch operations?

Yes. Run Get Agent Profile inside a Loop node to process arrays. Tiny Command handles Chatwoot's rate limits automatically so you don't have to throttle manually.

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