ActionChargebeeUpdated June 2026

How do I create a Chargebee subscription?

Short answer: You can create subscription in Chargebee by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Chargebee Create Subscription action to a workflow, map its 4 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Use this action All 3 Chargebee actions

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Plan ID plan_id	string	Required	Plan ID
Customer Email customer_email	email	Required	The email address. Used as the recipient or identifier depending on context.
First Name customer_first_name	string	Optional	First Name
Last Name customer_last_name	string	Optional	Last Name

Sample request

{
  "plan_id": "{{trigger.plan_id}}",
  "customer_email": "e.g. user@example.com",
  "customer_first_name": "{{trigger.customer_first_name}}",
  "customer_last_name": "{{trigger.customer_last_name}}"
}

Returns

{
  "subscription": {
    "id": "sub_abc123",
    "status": "active",
    "plan_id": "basic-monthly",
    "customer_id": "cus_abc123"
  }
}

Use these fields in downstream nodes for routing, logging, or error handling.

FAQ

Questions about Create Subscription.

What does the Create Subscription action do in Chargebee?

Provisions a new subscription with plan, customer, optional trial dates and addons. Useful for "B2B sales process closed → provision their subscription from the deal data" workflows.

What inputs does Create Subscription require?

Required: Plan ID, Customer Email. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Chargebee returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Create Subscription support batch operations?

Yes. Run Create Subscription inside a Loop node to process arrays. TinyCommand handles Chargebee's rate limits automatically so you don't have to throttle manually.

More actions

Other Chargebee actions.

Action

Cancel Subscription

Cancels a subscription — immediately or at period end. Useful for "GDPR data deletion request → cancel sub" workflows or for CS-driven "they asked to cancel via support" automation.