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ActionChargebeeUpdated June 2026

How do I cancel a Chargebee subscription?

Short answer: You can cancel subscription in Chargebee by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Chargebee Cancel Subscription action to a workflow, map its 2 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Cancel Subscription in Chargebee — start free All 3 Chargebee actions
Cancel Subscription in Chargebee — start free
Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

FieldTypeRequiredDescription
Subscription ID
subscriptionId
stringRequiredSubscription ID
Cancel at End of Term
end_of_term
booleanOptionalIf true, cancels at end of billing period. If false, cancels immediately.
Sample request
{
  "subscriptionId": "{{trigger.subscriptionId}}",
  "end_of_term": "{{trigger.end_of_term}}"
}
Returns
{
  "subscription": {
    "id": "sub_abc",
    "status": "non_renewing",
    "cancelled_at": 1712835600
  }
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Cancel Subscription.

Any of these apps can fire this action as part of a workflow.

Gmail → Chargebee
1 Gmail triggers
Slack → Chargebee
13 Slack triggers
Google Sheets → Chargebee
2 Google Sheets triggers
HubSpot → Chargebee
18 HubSpot triggers
FAQ

Questions about Cancel Subscription.

What does the Cancel Subscription action do in Chargebee?
Cancels a subscription — immediately or at period end. Useful for "GDPR data deletion request → cancel sub" workflows or for CS-driven "they asked to cancel via support" automation.
What inputs does Cancel Subscription require?
Required: Subscription ID. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Chargebee returns an error?
The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.
Does Cancel Subscription support batch operations?
Yes. Run Cancel Subscription inside a Loop node to process arrays. TinyCommand handles Chargebee's rate limits automatically so you don't have to throttle manually.
More actions

Other Chargebee actions.

Action
Create Subscription
Provisions a new subscription with plan, customer, optional trial dates and addons. Useful for "B2B sales process closed → provision their subscription from the deal data" workflows.
Action
List Subscriptions
Paginated subscriptions with filters by status, plan, customer, recently updated. For weekly MRR rollup workflows or for "all customers on this legacy plan, alert about migration" segmentation.
Cancel Subscription in Chargebee — start free