AActionAgile CRMUpdated September 2026

How do I update a contact in Agile CRM?

Short answer: You can update contact in Agile CRM by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Agile CRM Update Contact action to a workflow, map its 5 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Update Contact in Agile CRM — start free
Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

FieldTypeRequiredDescription
Contact ID
contact_id
stringRequiredContact ID. Example: 123456
First Name
first_name
stringOptionalContact's first (given) name.
Last Name
last_name
stringOptionalContact's last (family) name.
Email
email_value
stringOptionalEmail
Phone
phone
stringOptionalPhone number in E.164 format (with country code, no spaces).
Sample request
{
"contact_id": "e.g. 123456",
"first_name": "e.g. Jane",
"last_name": "e.g. Doe",
"email_value": "{{trigger.email_value}}",
"phone": "e.g. +14155551234"
}
Returns
{
"id": 123456,
"properties": [
{
"name": "first_name",
"value": "John"
}
]
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Update Contact.

Any of these apps can fire this action as part of a workflow.

FAQ

Questions about Update Contact.

What does the Update Contact action do in Agile CRM?
Partial update on contact fields. Only passed fields change. For "enrich from external source → write back to CRM" workflows where you're augmenting existing records with firmographic or behavioural data.
What inputs does Update Contact require?
Required: Contact ID. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Agile CRM returns an error?
The run history shows the failed step with its input and the error message Agile CRM returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.
Does Update Contact support batch operations?
Run Update Contact inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within Agile CRM's rate limits.
More actions

Other Agile CRM actions.

Update Contact in Agile CRM — start free