AActionAgile CRMUpdated June 2026

How do I add a new contact to Agile CRM?

Short answer: You can create contact in Agile CRM by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Agile CRM Create Contact action to a workflow, map its 6 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Use this action All 7 Agile CRM actions

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
First Name first_name	string	Required	First Name. e.g. "John"
Last Name last_name	string	Optional	Last Name. e.g. "Doe"
Email email	string	Required	Email. e.g. "john@example.com"
Phone phone	string	Optional	Phone. e.g. "+15551234567"
Company company	string	Optional	Company. e.g. "Acme Inc"
Tags tags	string	Optional	Comma-separated tags

Sample request

{
  "first_name": "John",
  "last_name": "Doe",
  "email": "john@example.com",
  "phone": "+15551234567",
  "company": "Acme Inc"
}

Returns

{
  "id": 123456,
  "tags": [
    "lead"
  ],
  "properties": [
    {
      "name": "first_name",
      "value": "John"
    },
    {
      "name": "email",
      "value": "john@example.com"
    }
  ]
}

Use these fields in downstream nodes for routing, logging, or error handling.

FAQ

Questions about Create Contact.

What does the Create Contact action do in Agile CRM?

Inserts a new contact with standard fields (name, email, phone), optional custom fields, and initial tags. Agile CRM dedupes on email — duplicate emails get rejected with an error rather than upserting. Wrap in a Search-first pattern if you're unsure whether the contact exists.

What inputs does Create Contact require?

Required: First Name, Email. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Agile CRM returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Create Contact support batch operations?

Yes. Run Create Contact inside a Loop node to process arrays. TinyCommand handles Agile CRM's rate limits automatically so you don't have to throttle manually.

More actions

Other Agile CRM actions.

Action

Add Tag to Contact

Applies one or more tags to a contact — auto-creates tags that don't exist. Tags drive segmentation in Agile CRM's campaigns and reports, so consistent tag taxonomy matters; maintain a canonical list.

Action

Create Deal

Creates a new sales deal/opportunity tied to a contact. Set the value, expected close date, owner, and the milestone (Agile's pipeline stage). Useful for "form submission → log to CRM as opportunity" workflows.

Action

Create Note on Contact

Attaches a free-text note to a contact, visible in the contact's activity timeline. Useful for "call summary from Aircall → append to CRM contact" workflows or for logging AI-generated summaries of customer interactions.

Action

Delete Contact

Hard-deletes the contact and all associated history. Irreversible. Used for GDPR right-to-erasure requests; for soft removal that preserves history, use a tag like "deleted" or move to a suppression list.

Action

Get Contact

Returns the contact by ID or email with all standard and custom fields plus current tag set. The base lookup before update workflows or for enrichment patterns that need a CRM snapshot.

Action

Update Contact

Partial update on contact fields. Only passed fields change. For "enrich from external source → write back to CRM" workflows where you're augmenting existing records with firmographic or behavioural data.

How do I add a new contact to Agile CRM?

The fields this action accepts.

Apps that pair well as the trigger for Create Contact.

Questions about Create Contact.

Other Agile CRM actions.