AActionAgile CRMUpdated May 2026

How do I add a new contact to Agile CRM?

Short answer: Drop the "Agile CRM → Create Contact" action anywhere in your workflow, map the inputs from upstream nodes, and publish.

Use this action All 7 Agile CRM actions

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
First Name first_name	string	Required	First Name. e.g. "John"
Last Name last_name	string	Optional	Last Name. e.g. "Doe"
Email email	string	Required	Email. e.g. "john@example.com"
Phone phone	string	Optional	Phone. e.g. "+15551234567"
Company company	string	Optional	Company. e.g. "Acme Inc"
Tags tags	string	Optional	Comma-separated tags

Sample request

{
  "first_name": "John",
  "last_name": "Doe",
  "email": "john@example.com",
  "phone": "+15551234567",
  "company": "Acme Inc"
}

Returns

{
  "id": 123456,
  "tags": [
    "lead"
  ],
  "properties": [
    {
      "name": "first_name",
      "value": "John"
    },
    {
      "name": "email",
      "value": "john@example.com"
    }
  ]
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Create Contact.

Any of these apps can fire this action as part of a workflow.

Google Sheets → Agile CRM

2 Google Sheets triggers

HubSpot → Agile CRM

18 HubSpot triggers

FAQ

Questions about Create Contact.

What does the Create Contact action do in Agile CRM?

Inserts a new contact with standard fields (name, email, phone), optional custom fields, and initial tags. Agile CRM dedupes on email — duplicate emails get rejected with an error rather than upserting. Wrap in a Search-first pattern if you're unsure whether the contact exists.

What inputs does Create Contact require?

Required: First Name, Email. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Agile CRM returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Create Contact support batch operations?

Yes. Run Create Contact inside a Loop node to process arrays. Tiny Command handles Agile CRM's rate limits automatically so you don't have to throttle manually.

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