RecipeHowToUpdated May 2026· 15 min to deploy
File Intercom bug reports as Linear issues
When support tags an Intercom conversation as 'bug', create a Linear issue with full chat history + customer tier. Notify reporter when fix ships.
Intercom
Linear
OpenAI
Steps
Build this in 15 min.
Each step is a single node on the canvas. Order matters; everything else is dragging.
- 1TriggerTag added
Intercom Conversation tagged 'bug'.
- 2TransformAI dedupe
Search Linear for similar open issues. If matched, comment instead of new issue.
- 3TransformCreate issue
Linear Create Issue in bug team with conversation transcript + customer plan tier.
- 4ActionNotify on close
Linear Issue Done → Intercom Add Reply with 'Fix shipped.'
FAQ
Common questions about this recipe.
Will customers see internal eng comments?
Only the close-notification reply. Internal Linear comments stay in Linear.
Clone this recipe in two minutes.
Free tier available. No credit card. No onboarding call.
