ActionWhatsApp BusinessUpdated May 2026

How do I send an image on WhatsApp Business?

Short answer: Drop the "WhatsApp Business → Send Image" action anywhere in your workflow, map the inputs from upstream nodes, and publish.

Use this action All 3 WhatsApp Business actions

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
To Phone Number to	phone	Required	To Phone Number. e.g. "+1234567890"
Image URL imageUrl	url	Required	Image URL. e.g. "https://example.com/image.jpg"
Caption caption	string	Optional	Caption. e.g. "Check out this image!"

Sample request

{
  "to": "+1234567890",
  "imageUrl": "https://example.com/image.jpg",
  "caption": "Check out this image!"
}

Returns

{
  "messages": [
    {
      "id": "wamid.ghi789"
    }
  ],
  "messaging_product": "whatsapp"
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Send Image.

Any of these apps can fire this action as part of a workflow.

Gmail → WhatsApp Business

1 Gmail triggers

Slack → WhatsApp Business

13 Slack triggers

Google Sheets → WhatsApp Business

2 Google Sheets triggers

HubSpot → WhatsApp Business

18 HubSpot triggers

FAQ

Questions about Send Image.

What does the Send Image action do in WhatsApp Business?

Sends an image message via WhatsApp Business by URL, with an optional caption. Image must be JPEG or PNG, under 5 MB, and only works inside the 24-hour customer service window.

What inputs does Send Image require?

Required: To Phone Number, Image URL. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if WhatsApp Business returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Send Image support batch operations?

Yes. Run Send Image inside a Loop node to process arrays. Tiny Command handles WhatsApp Business's rate limits automatically so you don't have to throttle manually.

More actions