TActionTrafftUpdated May 2026

How do I book a Trafft appointment from a workflow?

Short answer: Drop the "Trafft → Create Appointment" action anywhere in your workflow, map the inputs from upstream nodes, and publish.

Use this action All 3 Trafft actions

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Service ID service_id	string	Required	The Service ID assigned by Trafft. Find via the corresponding list/search operation in this app. Use the exact ID, not a name or label.
Employee ID employee_id	string	Required	—
Customer Email customer_email	string	Required	The email address. Used as the recipient or identifier depending on context.
Customer First Name customer_first_name	string	Required	—
Customer Last Name customer_last_name	string	Optional	—
Start (ISO) starts_at	string	Required	2026-05-15T10:00:00Z

Sample request

{
  "service_id": "{{trigger.service_id}}",
  "employee_id": "{{trigger.employee_id}}",
  "customer_email": "e.g. user@example.com",
  "customer_first_name": "{{trigger.customer_first_name}}",
  "customer_last_name": "{{trigger.customer_last_name}}"
}

Returns

{
  "id": 123,
  "status": "approved",
  "starts_at": "2026-05-15T10:00:00Z"
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Create Appointment.

Any of these apps can fire this action as part of a workflow.

Google Sheets → Trafft

2 Google Sheets triggers

HubSpot → Trafft

18 HubSpot triggers

FAQ

Questions about Create Appointment.

What does the Create Appointment action do in Trafft?

Creates a new Trafft appointment for a customer against a service, employee, and time slot. Used to back office-create bookings or sync from another scheduling tool.

What inputs does Create Appointment require?

Required: Service ID, Employee ID, Customer Email, Customer First Name, Start (ISO). Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Trafft returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Create Appointment support batch operations?

Yes. Run Create Appointment inside a Loop node to process arrays. Tiny Command handles Trafft's rate limits automatically so you don't have to throttle manually.

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