TActionTrafftUpdated September 2026

How do I book a Trafft appointment from a workflow?

Short answer: You can create appointment in Trafft by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Trafft Create Appointment action to a workflow, map its 6 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Create Appointment in Trafft — start free All 3 Trafft actions

Create Appointment in Trafft — start free

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Service ID service_id	string	Required	The Service ID assigned by Trafft. Find via the corresponding list/search operation in this app. Use the exact ID, not a name or label.
Employee ID employee_id	string	Required	–
Customer Email customer_email	string	Required	The email address. Used as the recipient or identifier depending on context.
Customer First Name customer_first_name	string	Required	–
Customer Last Name customer_last_name	string	Optional	–
Start (ISO) starts_at	string	Required	2026-05-15T10:00:00Z

Sample request

{
  "service_id": "{{trigger.service_id}}",
  "employee_id": "{{trigger.employee_id}}",
  "customer_email": "e.g. user@example.com",
  "customer_first_name": "{{trigger.customer_first_name}}",
  "customer_last_name": "{{trigger.customer_last_name}}"
}

Returns

{
  "id": 123,
  "status": "approved",
  "starts_at": "2026-05-15T10:00:00Z"
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Create Appointment.

Any of these apps can fire this action as part of a workflow.

Google Sheets → Trafft

2 Google Sheets triggers

HubSpot → Trafft

18 HubSpot triggers

FAQ

Questions about Create Appointment.

What does the Create Appointment action do in Trafft?

Creates a new Trafft appointment for a customer against a service, employee, and time slot. Used to back office-create bookings or sync from another scheduling tool.

What inputs does Create Appointment require?

Required: Service ID, Employee ID, Customer Email, Customer First Name, Start (ISO). Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Trafft returns an error?

The run history shows the failed step with its input and the error message Trafft returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.

Does Create Appointment support batch operations?

Run Create Appointment inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within Trafft's rate limits.

More actions

Other Trafft actions.

Action

List Appointments

Lists appointments in the Trafft workspace, filtered by date range, service, or employee. Use for daily-roster emails or for warehouse exports.

Action

List Services

Lists the services that can be booked in this Trafft workspace along with their duration and price. Use it to build a service picker.

Create Appointment in Trafft — start free