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- Close Order
ActionShopifyUpdated May 2026
How do I close a completed Shopify order?
Short answer: Drop the "Shopify → Close Order" action anywhere in your workflow, map the inputs from upstream nodes, and publish.
Inputs
The fields this action accepts.
Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.
| Field | Type | Required | Description |
|---|---|---|---|
Order ID order_id | string | Required | Shopify order ID — numeric. Find via List Orders. Not the order name like #1001. |
Sample request
{"order_id": "e.g. 789012345"}
Returns
{"order": {"id": 789,"email": "customer@example.com","closed_at": "2025-03-15T10:30:00-04:00","total_price": "59.98","order_number": 1001}}
Use these fields in downstream nodes for routing, logging, or error handling.
Triggered by
Apps that pair well as the trigger for Close Order.
Any of these apps can fire this action as part of a workflow.
FAQ
Questions about Close Order.
What does the Close Order action do in Shopify?
Closes a completed Shopify order so it no longer appears in the open orders list. Used to keep the admin tidy once fulfillment is fully settled.
What inputs does Close Order require?
Required: Order ID. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Shopify returns an error?
The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.
Does Close Order support batch operations?
Yes. Run Close Order inside a Loop node to process arrays. Tiny Command handles Shopify's rate limits automatically so you don't have to throttle manually.
More actions
Other Shopify actions.
Action
Cancel Order
Cancels an open Shopify order, optionally issuing a refund and restocking inventory. Used for fraud rejection or for automated cancellation of stuck orders.
ActionCount Orders
Returns a count of orders matching the specified filters (status, fulfillment_status, financial_status, date range). Used for dashboards without fetching every record.
ActionCreate Customer
Creates a new customer in your Shopify store with email, name, phone, addresses, and marketing-consent. Used to mirror your CRM customers into Shopify before they place an order.
ActionCreate Product
Creates a new product in your Shopify store with title, body_html, vendor, type, tags, variants, and images. Used to mirror catalog from a PIM or to bulk-import via automation.
ActionDelete Product
Permanently deletes a product from your Shopify store. Irreversible; usually safer to archive the product (status="archived") via Update Product.
ActionGet Customer
Retrieves a single Shopify customer by ID with email, addresses, lifetime value, and tags. The standard read after a trigger fires with a customer ID.
Send close order from your workflows.
Triggered by anything in the catalog. Free tier available. No credit card.