Skip to content
TriggerQuickBooksReal-timeUpdated May 2026

When does QuickBooks fire on new customers?

Short answer: Drop the "QuickBooksQuickBooks Customer Created" trigger on your workflow canvas, add filters if you want them, and publish. It fires within seconds of the event in QuickBooks, not on a polling schedule.

Anatomy

What this trigger looks like in a workflow.

Drop it on the canvas. Configure a couple of fields. Publish.

In the builder
Trigger
QuickBooks Customer Created
When the matching event happens
new customercustomer addedon customer createdwhen customer createdwatch for customer createdwhen a new customer is created in quickbooksnew customer created
What this trigger returns
for the curious

You don’t need to read this. Tiny Command auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.

{
"eventNotifications": [
{
"realmId": "1234567890",
"dataChangeEvent": {
"entities": [
{
"id": "321",
"name": "Customer",
"operation": "Create",
"lastUpdated": "2026-04-23T16:00:00Z"
}
]
}
}
]
}
Output shape

Fields available to downstream nodes.

Every field below can be referenced by name in any action or filter that comes after this trigger.

FieldTypeExample
eventNotificationsarray[{"realmId":"1234567890","dataChangeEvent":{"entities":[{"id
FAQ

Questions about QuickBooks Customer Created.

How does the QuickBooks Customer Created trigger work in QuickBooks?
Fires when a new customer is added to QuickBooks Online. For "auto-sync to CRM" or "send welcome email" customer-onboarding workflows.
Is the QuickBooks Customer Created trigger real-time?
Yes. QuickBooks Customer Created uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in QuickBooks.
What data does QuickBooks Customer Created return?
The full event payload from QuickBooks. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.
Can I filter QuickBooks Customer Created so only some events start a workflow?
Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.
Do I need QuickBooks admin permissions to use QuickBooks Customer Created?
For most QuickBooks accounts a standard user can authorize the trigger. Some QuickBooks plans require an admin to enable third-party webhooks. Check QuickBooks's docs if the trigger fails to register.
More triggers

Other QuickBooks triggers.

Build a workflow on this trigger.

One trigger. 4+ downstream actions. Zero glue.