MTriggerMicrosoft Dynamics 365Real-timeUpdated May 2026
When does Dynamics 365 fire on new records?
Short answer: Drop the "Microsoft Dynamics 365 → Dynamics Record Created" trigger on your workflow canvas, add filters if you want them, and publish. It fires within seconds of the event in Microsoft Dynamics 365, not on a polling schedule.
Anatomy
What this trigger looks like in a workflow.
Drop it on the canvas. Configure a couple of fields. Publish.
In the builder
TriggerM
Dynamics Record Created
When the matching event happens
new record created in dynamics 365record creatednew contactnew accountnew opportunitywatch for new record
What this trigger returns
for the curiousYou don’t need to read this. Tiny Command auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.
{"id": "00000000-0000-0000-0000-000000000001","entity": "contact","lastname": "Doe","firstname": "Jane"}
Output shape
Fields available to downstream nodes.
Every field below can be referenced by name in any action or filter that comes after this trigger.
| Field | Type | Example |
|---|---|---|
| id | string | "00000000-0000-0000-0000-000000000001" |
| entity | string | "contact" |
| lastname | string | "Doe" |
| firstname | string | "Jane" |
Pairs with
Drop these actions after Dynamics Record Created.
FAQ
Questions about Dynamics Record Created.
How does the Dynamics Record Created trigger work in Microsoft Dynamics 365?
Fires when a new record of any entity is created. Configure to specific entities (Account, Contact, Opportunity, Case) for filtered subscriptions.
Is the Dynamics Record Created trigger real-time?
Yes. Dynamics Record Created uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in Microsoft Dynamics 365.
What data does Dynamics Record Created return?
The full event payload from Microsoft Dynamics 365. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.
Can I filter Dynamics Record Created so only some events start a workflow?
Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.
Do I need Microsoft Dynamics 365 admin permissions to use Dynamics Record Created?
For most Microsoft Dynamics 365 accounts a standard user can authorize the trigger. Some Microsoft Dynamics 365 plans require an admin to enable third-party webhooks. Check Microsoft Dynamics 365's docs if the trigger fails to register.
More triggers
Other Microsoft Dynamics 365 triggers.
Build a workflow on this trigger.
One trigger. 9+ downstream actions. Zero glue.
