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TriggerJiraReal-timeUpdated May 2026

How do I trigger when a Jira comment is added?

Short answer: Drop the "JiraComment Created" trigger on your workflow canvas, add filters if you want them, and publish. It fires within seconds of the event in Jira, not on a polling schedule.

Anatomy

What this trigger looks like in a workflow.

Drop it on the canvas. Configure a couple of fields. Publish.

In the builder
Trigger
Comment Created
When the matching event happens
on comment createdcomment addedwhen comment createdwhen a comment is added to a jira issuenew commentwatch for comment creatednew comment created
What this trigger returns
for the curious

You don’t need to read this. Tiny Command auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.

{
"event": "comment_created",
"summary": "Sample issue",
"issue_key": "PROJ-42"
}
Output shape

Fields available to downstream nodes.

Every field below can be referenced by name in any action or filter that comes after this trigger.

FieldTypeExample
eventstring"comment_created"
summarystring"Sample issue"
issue_keystring"PROJ-42"
FAQ

Questions about Comment Created.

How does the Comment Created trigger work in Jira?
Fires when a comment is added to a Jira issue. Used to mirror engineering discussion to Slack, feed AI summaries, or notify external requesters.
Is the Comment Created trigger real-time?
Yes. Comment Created uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in Jira.
What data does Comment Created return?
The full event payload from Jira. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.
Can I filter Comment Created so only some events start a workflow?
Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.
Do I need Jira admin permissions to use Comment Created?
For most Jira accounts a standard user can authorize the trigger. Some Jira plans require an admin to enable third-party webhooks. Check Jira's docs if the trigger fails to register.
More triggers

Other Jira triggers.

Build a workflow on this trigger.

One trigger. 17+ downstream actions. Zero glue.