Start free
TriggerJiraReal-timeUpdated June 2026

How do I trigger when a new Jira issue is created?

Short answer: In TinyCommand, add the Jira New Issue trigger to a workflow and publish. It listens through a Jira webhook and fires your workflow within seconds of the event, with no polling and no code. Add a filter if you only want some events to start a run.

Trigger workflows on New Issue in Jira — start free All 6 Jira triggers
Trigger workflows on New Issue in Jira — start free
Anatomy

What this trigger looks like in a workflow.

Drop it on the canvas. Configure a couple of fields. Publish.

In the builder
Trigger
New Issue
When the matching event happens
new issue createdissue addedon issue createdwatch for issue createdwhen a new issue is created in jirawhen issue creatednew issue
What this trigger returns
for the curious

You don’t need to read this. TinyCommand auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.

{
  "key": "PROJ-123",
  "status": "To Do",
  "project": "PROJ",
  "summary": "Login page returns 500 error",
  "priority": "High",
  "reporter": "Jane Smith",
  "issuetype": "Bug"
}
Output shape

Fields available to downstream nodes.

Every field below can be referenced by name in any action or filter that comes after this trigger.

FieldTypeExample
keystring"PROJ-123"
statusstring"To Do"
projectstring"PROJ"
summarystring"Login page returns 500 error"
prioritystring"High"
reporterstring"Jane Smith"
issuetypestring"Bug"
Pairs with

Drop these actions after New Issue.

Add Labels to Message
Gmail · Email
Add Reaction
Slack · Communication
Add Sheet Tab
Google Sheets · Spreadsheets & Databases
Create Company
HubSpot · CRM & Sales
FAQ

Questions about New Issue.

How does the New Issue trigger work in Jira?
Fires when a new issue is created in Jira. The standard inbound hook for routing, enrichment, auto-labeling, and SLA-aware notifications.
Is the New Issue trigger real-time?
Yes. New Issue uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in Jira.
What data does New Issue return?
The full event payload from Jira. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.
Can I filter New Issue so only some events start a workflow?
Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.
Do I need Jira admin permissions to use New Issue?
For most Jira accounts a standard user can authorize the trigger. Some Jira plans require an admin to enable third-party webhooks. Check Jira's docs if the trigger fails to register.
More triggers

Other Jira triggers.

Trigger
Comment Created
Fires when a comment is added to a Jira issue. Used to mirror engineering discussion to Slack, feed AI summaries, or notify external requesters.
Trigger
Issue Deleted
Fires when an issue is deleted in Jira. Useful for audit/compliance logs and for tearing down related records in other systems.
Trigger
Issue Updated
Fires whenever any field on a Jira issue changes (status, assignee, priority, custom fields). Combine with a field filter to react only to the changes you care about.
Trigger
Sprint Closed
Fires when a sprint is closed in Jira. Use to roll up sprint metrics, generate a retrospective doc, or auto-create the next sprint.
Trigger
Sprint Started
Fires when a sprint is started in Jira. Useful for kicking off stand-up bots, posting sprint goals to Slack, or seeding a sprint-board template.
Trigger workflows on New Issue in Jira — start free