ActionInstagramUpdated September 2026

How do I send an Instagram direct message?

Short answer: You can send instagram dm in Instagram by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Instagram Send Instagram DM action to a workflow, map its 2 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Send Instagram DM in Instagram — start free
Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

FieldTypeRequiredDescription
Recipient IGSID
recipient_id
stringRequiredInstagram-scoped user id (received from a webhook)
Text
text
stringRequired
Sample request
{
"recipient_id": "{{trigger.recipient_id}}",
"text": "{{trigger.text}}"
}
Returns
{
"message_id": "msg_abc",
"recipient_id": "abc"
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Send Instagram DM.

Any of these apps can fire this action as part of a workflow.

FAQ

Questions about Send Instagram DM.

What does the Send Instagram DM action do in Instagram?
Sends a DM to a user who has previously interacted with the Business account. Instagram's 24-hour messaging-window rule applies. For "respond to customer DMs from a unified inbox" workflows.
What inputs does Send Instagram DM require?
Required: Recipient IGSID, Text. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Instagram returns an error?
The run history shows the failed step with its input and the error message Instagram returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.
Does Send Instagram DM support batch operations?
Run Send Instagram DM inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within Instagram's rate limits.
More actions

Other Instagram actions.

Send Instagram DM in Instagram — start free