ActionFreshsalesUpdated September 2026

How do I search Freshsales contacts?

Short answer: You can search freshsales contacts in Freshsales by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Freshsales Search Freshsales Contacts action to a workflow, map its 2 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Search Freshsales Contacts in Freshsales — start free
Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

FieldTypeRequiredDescription
Search Query
q
stringRequiredSearch across name, email, phone
Entity Type
entities
stringOptionalEntity Type. e.g. "contact"
Sample request
{
"q": "e.g. john@example.com",
"entities": "contact"
}
Returns
{
"contacts": {
"contacts": [
{
"id": 1,
"email": "john@example.com",
"display_name": "John Doe"
}
]
}
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Search Freshsales Contacts.

Any of these apps can fire this action as part of a workflow.

FAQ

Questions about Search Freshsales Contacts.

What does the Search Freshsales Contacts action do in Freshsales?
Lookup by partial name, email, or other criteria. The standard "find before update" pattern for upsert workflows.
What inputs does Search Freshsales Contacts require?
Required: Search Query. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Freshsales returns an error?
The run history shows the failed step with its input and the error message Freshsales returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.
Does Search Freshsales Contacts support batch operations?
Run Search Freshsales Contacts inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within Freshsales's rate limits.
More actions

Other Freshsales actions.

Search Freshsales Contacts in Freshsales — start free