ActionFreshsalesUpdated September 2026

How do I add a Freshsales contact?

Short answer: You can create freshsales contact in Freshsales by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Freshsales Create Freshsales Contact action to a workflow, map its 8 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Create Freshsales Contact in Freshsales — start free
Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

FieldTypeRequiredDescription
First Name
first_name
stringRequiredFirst Name. e.g. "John"
Last Name
last_name
stringRequiredLast Name. e.g. "Doe"
Email
email
stringRequiredPrimary email address
Mobile Number
mobile_number
stringOptionalMobile Number. e.g. "+15551234567"
Work Phone
work_number
stringOptionalWork Phone. e.g. "+15559876543"
Job Title
job_title
stringOptionalJob Title. Example: VP of Engineering
Company Name
company_name
stringOptionalCompany Name. Example: Acme Inc
Lead Source
medium
stringOptionalHow this contact was acquired
Sample request
{
"first_name": "John",
"last_name": "Doe",
"email": "user@example.com",
"mobile_number": "+15551234567",
"work_number": "+15559876543"
}
Returns
{
"contact": {
"id": 1,
"email": "john@example.com",
"last_name": "Doe",
"first_name": "John"
}
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Create Freshsales Contact.

Any of these apps can fire this action as part of a workflow.

FAQ

Questions about Create Freshsales Contact.

What does the Create Freshsales Contact action do in Freshsales?
Creates a new contact with email (dedupe), name, custom fields, and optional account association. The base hook for "form submission → push to Freshsales" sync workflows.
What inputs does Create Freshsales Contact require?
Required: First Name, Last Name, Email. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Freshsales returns an error?
The run history shows the failed step with its input and the error message Freshsales returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.
Does Create Freshsales Contact support batch operations?
Run Create Freshsales Contact inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within Freshsales's rate limits.
More actions

Other Freshsales actions.

Create Freshsales Contact in Freshsales — start free