Connect Freshdesk to Notion in two minutes.
Real-time triggers from Freshdesk, ready-made actions in Notion. Filter, transform, and route without writing a line of code.
Workflows fire when something happens in Freshdesk.
- Note AddedWebhook
- Reply SentWebhook
- New TicketWebhook
- Ticket DeletedWebhook
- Ticket UpdatedWebhook
Pick the way that fits your stack.
Pair pages are mirrored. Each direction gets its own dedicated page.
When something happens in Freshdesk, do it in Notion.
5 Freshdesk triggers wired to 12 Notion actions. Most-used pairing: Note Added → Append Content.
Or fire it the other way around.
3 Notion triggers wired to 15 Freshdesk actions downstream.
See Notion → Freshdesk →Common Freshdesk → Notion workflows.
Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.
Fires when a note (private or public) is added to a Freshdesk ticket. Use to mirror agent discussion into chat or to push transcripts into your knowledge base.
Fires when a note (private or public) is added to a Freshdesk ticket. Use to mirror agent discussion into chat or to push transcripts into your knowledge base.
Fires when a note (private or public) is added to a Freshdesk ticket. Use to mirror agent discussion into chat or to push transcripts into your knowledge base.
Fires when a note (private or public) is added to a Freshdesk ticket. Use to mirror agent discussion into chat or to push transcripts into your knowledge base.
Fires when an agent replies on a Freshdesk ticket. Useful for QA sampling, AI-coaching, or feeding sent-conversation data into a CSAT survey.
Fires when an agent replies on a Freshdesk ticket. Useful for QA sampling, AI-coaching, or feeding sent-conversation data into a CSAT survey.
Fires when an agent replies on a Freshdesk ticket. Useful for QA sampling, AI-coaching, or feeding sent-conversation data into a CSAT survey.
Fires when an agent replies on a Freshdesk ticket. Useful for QA sampling, AI-coaching, or feeding sent-conversation data into a CSAT survey.
Fires when a new support ticket is created in Freshdesk. The standard inbound hook for AI triage, routing, and SLA-aware alerting.
Connect Freshdesk and Notion in five steps.
No code, no glue, no half-day setup. Each step is one click.
- 1ConnectAuthorize Freshdesk and Notion
Open Tiny Command, authorize Freshdesk and Notion once each. Both connections are available to every workflow on your account.
- 2TriggerPick a Freshdesk trigger
Drop the Freshdesk → Note Added trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/freshdesk.trigger-note-added - 3TransformAdd a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
- 4ActionAdd the Notion action
Drop the Notion → Append Content action below it. Map fields from the Freshdesk payload into the Notion inputs.
notion.append-blocks - 5PublishPublish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.
Questions about Freshdesk + Notion.
How long does it take to connect Freshdesk and Notion on Tiny Command?
Is the Freshdesk ↔ Notion integration real-time?
Can I filter or transform data between Freshdesk and Notion?
What Freshdesk events can trigger a Notion workflow?
Do I need a paid plan to use Freshdesk with Notion?
What if I want Notion → Freshdesk instead?
Other apps that pair well with Freshdesk.
Wire Freshdesk to Notion in 2 minutes.
Free tier available. No credit card. No onboarding call.
