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Connect Stripe to Help Scout in two minutes.

Real-time triggers from Stripe, ready-made actions in Help Scout. Filter, transform, and route without writing a line of code.

Trigger app
Stripe as the trigger

Workflows fire when something happens in Stripe.

See all 10 triggers →
Action app
Help Scout as the action

Workflows do something in Help Scout, instantly.

Both directions

Pick the way that fits your stack.

Pair pages are mirrored. Each direction gets its own dedicated page.

StripeHelp Scout

When something happens in Stripe, do it in Help Scout.

10 Stripe triggers wired to 4 Help Scout actions. Most-used pairing: Charge FailedCreate Help Scout Conversation.

Help ScoutStripe

Or fire it the other way around.

5 Help Scout triggers wired to 31 Stripe actions downstream.

See Help ScoutStripe
Popular pairings

Common Stripe → Help Scout workflows.

Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.

Showing 9 of 40 combinations
When charge failed in Stripe, create help scout conversation in Help Scout.

Fires when a charge attempt fails in Stripe (decline, fraud, insufficient funds). Use to alert the customer, retry, or kick off dunning.

When charge failed in Stripe, list help scout conversations in Help Scout.

Fires when a charge attempt fails in Stripe (decline, fraud, insufficient funds). Use to alert the customer, retry, or kick off dunning.

When charge failed in Stripe, list help scout mailboxes in Help Scout.

Fires when a charge attempt fails in Stripe (decline, fraud, insufficient funds). Use to alert the customer, retry, or kick off dunning.

When charge failed in Stripe, reply to help scout conversation in Help Scout.

Fires when a charge attempt fails in Stripe (decline, fraud, insufficient funds). Use to alert the customer, retry, or kick off dunning.

When checkout completed in Stripe, create help scout conversation in Help Scout.

Fires when a Stripe Checkout session is completed (regardless of payment async status). Common use: provision the customer, send a receipt, or grant entitlements.

When checkout completed in Stripe, list help scout conversations in Help Scout.

Fires when a Stripe Checkout session is completed (regardless of payment async status). Common use: provision the customer, send a receipt, or grant entitlements.

When checkout completed in Stripe, list help scout mailboxes in Help Scout.

Fires when a Stripe Checkout session is completed (regardless of payment async status). Common use: provision the customer, send a receipt, or grant entitlements.

When checkout completed in Stripe, reply to help scout conversation in Help Scout.

Fires when a Stripe Checkout session is completed (regardless of payment async status). Common use: provision the customer, send a receipt, or grant entitlements.

When new customer in Stripe, create help scout conversation in Help Scout.

Fires when a new customer is created in Stripe. Use to mirror to your CRM, send a welcome email, or enrich the customer record before first charge.

How it works

Connect Stripe and Help Scout in five steps.

No code, no glue, no half-day setup. Each step is one click.

  1. 1
    Connect
    Authorize Stripe and Help Scout

    Open Tiny Command, authorize Stripe and Help Scout once each. Both connections are available to every workflow on your account.

  2. 2
    Trigger
    Pick a Stripe trigger

    Drop the Stripe → Charge Failed trigger onto the canvas. Tiny Command auto-registers the webhook.

    POST /v1/webhooks/stripe.trigger-charge-failed
  3. 3
    Transform
    Add a filter or AI step

    Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.

  4. 4
    Action
    Add the Help Scout action

    Drop the Help Scout → Create Help Scout Conversation action below it. Map fields from the Stripe payload into the Help Scout inputs.

    helpscout.create-conversation
  5. 5
    Publish
    Publish and forget

    Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.

FAQ

Questions about Stripe + Help Scout.

How long does it take to connect Stripe and Help Scout on Tiny Command?
Under two minutes. Authorize Stripe and Help Scout once each, drop the Stripe trigger and Help Scout action onto a workflow canvas, map a couple of fields, and publish. No code, no glue.
Is the Stripe ↔ Help Scout integration real-time?
Yes. Both Stripe and Help Scout expose webhooks, so events from one fire workflows in the other within seconds rather than on a polling interval.
Can I filter or transform data between Stripe and Help Scout?
Yes. Add a Filter node to only pass through matching events, a Switch node to branch by value, or an AI / Code node to transform payloads before they hit Help Scout.
What Stripe events can trigger a Help Scout workflow?
Any of the 10 Stripe triggers, including "Charge Failed". Each fires in real time when the matching event happens in Stripe.
Do I need a paid plan to use Stripe with Help Scout?
No. There's a free tier that covers most Stripe+Help Scout use cases without a credit card. Paid plans unlock higher run volumes and team features when you outgrow it.
What if I want Help Scout → Stripe instead?
Build it the same way, in reverse. There's a dedicated /integrations/helpscout/with/stripe page with the reverse-direction triggers and actions.
Related

Other apps that pair well with Stripe.


Wire Stripe to Help Scout in 2 minutes.

Free tier available. No credit card. No onboarding call.