ActionProductboardUpdated September 2026
How do I create a Productboard note?
Short answer: You can create productboard note in Productboard by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Productboard Create Productboard Note action to a workflow, map its 4 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.
Inputs
The fields this action accepts.
Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.
| Field | Type | Required | Description |
|---|---|---|---|
Title title | string | Required | Title |
Content content | string | Required | Content |
Customer Email customerEmail | Optional | Customer Email | |
Source source | string | Optional | Source. e.g. "zendesk, intercom, etc." |
Sample request
{"title": "{{trigger.title}}","content": "{{trigger.content}}","customerEmail": "{{trigger.from}}","source": "zendesk, intercom, etc."}
Returns
{"data": {"id": "note123","title": "Feature request","created_at": "2026-04-11T10:00:00Z"}}
Use these fields in downstream nodes for routing, logging, or error handling.
Triggered by
Apps that pair well as the trigger for Create Productboard Note.
Any of these apps can fire this action as part of a workflow.
FAQ
Questions about Create Productboard Note.
What does the Create Productboard Note action do in Productboard?
Files a customer-feedback note with optional customer attribution. The standard hook for "support conversation mentions feature gap → auto-file in Productboard for PM review" workflows.
What inputs does Create Productboard Note require?
Required: Title, Content. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Productboard returns an error?
The run history shows the failed step with its input and the error message Productboard returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.
Does Create Productboard Note support batch operations?
Run Create Productboard Note inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within Productboard's rate limits.