ActionProductboardUpdated May 2026

How do I create a Productboard note?

Short answer: Drop the "Productboard → Create Productboard Note" action anywhere in your workflow, map the inputs from upstream nodes, and publish.

Use this action All 1 Productboard actions

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Title title	string	Required	Title
Content content	string	Required	Content
Customer Email customerEmail	email	Optional	Customer Email
Source source	string	Optional	Source. e.g. "zendesk, intercom, etc."

Sample request

{
  "title": "{{trigger.title}}",
  "content": "{{trigger.content}}",
  "customerEmail": "{{trigger.from}}",
  "source": "zendesk, intercom, etc."
}

Returns

{
  "data": {
    "id": "note123",
    "title": "Feature request",
    "created_at": "2026-04-11T10:00:00Z"
  }
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Create Productboard Note.

Any of these apps can fire this action as part of a workflow.

Google Sheets → Productboard

2 Google Sheets triggers

HubSpot → Productboard

18 HubSpot triggers

FAQ

Questions about Create Productboard Note.

What does the Create Productboard Note action do in Productboard?

Files a customer-feedback note with optional customer attribution. The standard hook for "support conversation mentions feature gap → auto-file in Productboard for PM review" workflows.

What inputs does Create Productboard Note require?

Required: Title, Content. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Productboard returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Create Productboard Note support batch operations?

Yes. Run Create Productboard Note inside a Loop node to process arrays. Tiny Command handles Productboard's rate limits automatically so you don't have to throttle manually.

Send create productboard note from your workflows.

Triggered by anything in the catalog. Free tier available. No credit card.

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