MActionMicrosoft Dynamics 365Updated September 2026
How do I create a Dynamics 365 contact?
Short answer: You can create dynamics contact in Microsoft Dynamics 365 by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Microsoft Dynamics 365 Create Dynamics Contact action to a workflow, map its 6 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.
Inputs
The fields this action accepts.
Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.
| Field | Type | Required | Description |
|---|---|---|---|
First Name first_name | string | Optional | Contact first name |
Last Name last_name | string | Required | Contact last name |
Email email | Optional | Primary email | |
Phone phone | string | Optional | Business phone |
Job Title job_title | string | Optional | Job title |
Parent Account ID company_id | string | Optional | GUID of an existing account to link as parent |
Sample request
{"first_name": "{{trigger.first_name}}","last_name": "{{trigger.last_name}}","email": "{{trigger.from}}","phone": "{{trigger.phone}}","job_title": "{{trigger.job_title}}"}
Returns
{"lastname": "Doe","contactid": "00000000-0000-0000-0000-000000000001","createdon": "2025-01-15T10:00:00Z","firstname": "Jane","emailaddress1": "jane@example.com"}
Use these fields in downstream nodes for routing, logging, or error handling.
Triggered by
Apps that pair well as the trigger for Create Dynamics Contact.
Any of these apps can fire this action as part of a workflow.
FAQ
Questions about Create Dynamics Contact.
What does the Create Dynamics Contact action do in Microsoft Dynamics 365?
Creates a contact tied to an account with email, name, custom fields. For "form submission → push to Dynamics" sync workflows.
What inputs does Create Dynamics Contact require?
Required: Last Name. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Microsoft Dynamics 365 returns an error?
The run history shows the failed step with its input and the error message Microsoft Dynamics 365 returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.
Does Create Dynamics Contact support batch operations?
Run Create Dynamics Contact inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within Microsoft Dynamics 365's rate limits.
More actions
Other Microsoft Dynamics 365 actions.
Action
Create Dynamics Account
Creates a company/account record in Dynamics with name, industry, custom fields. For "new B2B prospect → account record before contact" workflows.
ActionCreate Dynamics Opportunity
Creates a sales opportunity with estimated value, close date, owner. For "qualified lead → auto-create opportunity in the right pipeline" workflows.
ActionCreate Dynamics Task
Creates a follow-up task tied to a contact, account, or opportunity. For "deal stagnant → create follow-up task" or "support ticket needs review → assign as task" patterns.
ActionGet Dynamics Contact
Returns a contact by ID with all standard and custom fields plus related account, opportunities, activities. The standard lookup before update or for enrichment workflows.
ActionList Dynamics Opportunities
Paginated opportunities with filters by stage, owner, value, recently updated. For pipeline-reporting workflows that aggregate by stage or owner.
ActionSearch Dynamics Contacts
Lookup by name, email, or other field. The standard "find before update" pattern for upsert workflows.