TriggerMauticReal-timeUpdated May 2026
When does Mautic fire on email opens?
Short answer: Drop the "Mautic → Mautic Email Opened" trigger on your workflow canvas, add filters if you want them, and publish. It fires within seconds of the event in Mautic, not on a polling schedule.
Anatomy
What this trigger looks like in a workflow.
Drop it on the canvas. Configure a couple of fields. Publish.
In the builder
Trigger
Mautic Email Opened
When the matching event happens
when email openedwhen a mautic email is openedwatch for email openedon email openednew email opened
What this trigger returns
for the curiousYou don’t need to read this. Tiny Command auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.
{"email": "user@example.com","event": "mautic.email_on_open","contact_id": 123}
Output shape
Fields available to downstream nodes.
Every field below can be referenced by name in any action or filter that comes after this trigger.
| Field | Type | Example |
|---|---|---|
| string | "user@example.com" | |
| event | string | "mautic.email_on_open" |
| contact_id | number | 123 |
Pairs with
Drop these actions after Mautic Email Opened.
FAQ
Questions about Mautic Email Opened.
How does the Mautic Email Opened trigger work in Mautic?
Fires once per recipient per email on first open. For engagement-based scoring or warm-lead detection workflows.
Is the Mautic Email Opened trigger real-time?
Yes. Mautic Email Opened uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in Mautic.
What data does Mautic Email Opened return?
The full event payload from Mautic. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.
Can I filter Mautic Email Opened so only some events start a workflow?
Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.
Do I need Mautic admin permissions to use Mautic Email Opened?
For most Mautic accounts a standard user can authorize the trigger. Some Mautic plans require an admin to enable third-party webhooks. Check Mautic's docs if the trigger fails to register.
More triggers
Other Mautic triggers.
Trigger
Mautic Contact Created
Fires when a new contact lands in Mautic. The base hook for "new lead in Mautic → push to CRM and downstream tools" workflows.
TriggerMautic Contact Updated
Fires on any contact field change including segment memberships. For granular state-change reactions, inspect the changed fields in the payload.
TriggerMautic Form Submitted
Fires when a Mautic form is submitted. Payload includes the submission data plus the matched/created contact. For cross-system form handling.
TriggerMautic Page Visited
Fires when a known contact hits a tracked page (Mautic tracking script identifies them). The behavioural-lead-scoring hook unique to Mautic vs MailChimp-style ESPs.
Build a workflow on this trigger.
One trigger. 2+ downstream actions. Zero glue.
