ActionFrontUpdated May 2026

How do I update a Front conversation?

Short answer: Drop the "Front → Update Front Conversation" action anywhere in your workflow, map the inputs from upstream nodes, and publish.

Use this action All 3 Front actions

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Conversation ID conversation_id	string	Required	The Conversation ID assigned by Front. Find via the corresponding list/search operation in this app. Use the exact ID, not a name or label.
Assignee Teammate ID assignee_id	string	Optional	—
Status status	options	Optional	—
Tag IDs tag_ids	array	Optional	—

Sample request

{
  "conversation_id": "{{trigger.conversation_id}}",
  "assignee_id": "{{trigger.assignee_id}}",
  "status": "{{trigger.status}}",
  "tag_ids": "{{trigger.tag_ids}}"
}

Returns

{
  "id": "cnv_abc",
  "status": "archived"
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Update Front Conversation.

Any of these apps can fire this action as part of a workflow.

Google Sheets → Front

2 Google Sheets triggers

HubSpot → Front

18 HubSpot triggers

FAQ

Questions about Update Front Conversation.

What does the Update Front Conversation action do in Front?

Changes conversation state — status, assignee, inbox, tags. For "auto-route by content category" workflows or for "auto-close idle conversations" maintenance.

What inputs does Update Front Conversation require?

Required: Conversation ID. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Front returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Update Front Conversation support batch operations?

Yes. Run Update Front Conversation inside a Loop node to process arrays. Tiny Command handles Front's rate limits automatically so you don't have to throttle manually.

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