ActionBigCommerceUpdated September 2026
How do I fetch a BigCommerce order?
Short answer: You can get order in BigCommerce by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the BigCommerce Get Order action to a workflow, map its 1 input from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.
Inputs
The fields this action accepts.
Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.
| Field | Type | Required | Description |
|---|---|---|---|
Order ID order_id | string | Required | The Order ID assigned by Bigcommerce. Find via the corresponding list/search operation in this app. Use the exact ID, not a name or label. |
Sample request
{"order_id": "{{trigger.order_id}}"}
Returns
{"id": 100,"status": "Awaiting Fulfillment","customer_id": 42,"total_inc_tax": "29.99","billing_address": {"email": "buyer@x.com"}}
Use these fields in downstream nodes for routing, logging, or error handling.
Triggered by
Apps that pair well as the trigger for Get Order.
Any of these apps can fire this action as part of a workflow.
FAQ
Questions about Get Order.
What does the Get Order action do in BigCommerce?
Returns the order by ID with customer, line items, totals, status, shipping/billing addresses. The standard lookup for workflows that received an order ID via webhook and need richer detail before fulfilment.
What inputs does Get Order require?
Required: Order ID. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if BigCommerce returns an error?
The run history shows the failed step with its input and the error message BigCommerce returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.
Does Get Order support batch operations?
Run Get Order inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within BigCommerce's rate limits.
More actions
Other BigCommerce actions.
Action
Create Customer
Creates a new customer in BigCommerce with email (dedupe key), name, addresses, customer group. Useful for "B2B account provisioning from CRM → BigCommerce" workflows where pre-creating customers gates self-serve checkout.
ActionCreate Product
Creates a new product with name, SKU, price, description, categories, weight, dimensions. For high-volume catalog management, prefer the batch endpoint via HTTP action. Optional variants array for products with size/colour options.
ActionGet Product
Returns a product by ID with all configured fields, current inventory, categories, custom attributes. Useful for "sync product changes to external CDN" or "validate product exists before linking from another tool" workflows.
ActionList Categories
Returns the category tree — each category's name, parent, child count, visibility. Useful for resolving category IDs in product-create workflows or for "audit which categories have stale activity" maintenance.
ActionList Orders
Paginated orders with filters by status, customer, date range, total. The base query for "this morning, list yesterday's orders" daily-summary digests and for backfill workflows that catch orders missed during webhook downtime.
ActionList Products
Paginated products with filters by category, brand, visibility, recently-modified time. For full-catalog syncs to a search index or external storefront, use the recently-modified filter to incrementally pull only changed products.