Free forever plan · no credit card
Zendesk AI alternative
Zendesk AI is the intelligence layer inside the world's most-used support platform: auto-triaging tickets by intent and sentiment, suggesting agent responses, deflecting questions with bots. Choose Zendesk AI when your support volume justifies $55-$115/agent. Choose TinyAgents for operational AI everywhere else: it scores leads, drafts email, enriches data, and classifies inquiries through workflows, at a flat price instead of per-agent.
No credit card · $49/mo for the whole stack · Free forever for solo
Why teams switch
$49/mo for 10 users vs Zendesk's $1,150/mo for 10 agents on Professional
lead scoring, email drafting, data enrichment, not just support
Built into the same product. No separate subscription, no glue code.
Side-by-side
Honest feature parity where it exists. Concrete gaps where it doesn’t.
| What comes with TinyAgents | TinyAgents |
|---|---|
Flat pricing $49/mo for 10 users vs Zendesk's $1,150/mo for 10 agents on Professional | |
General-purpose AI lead scoring, email drafting, data enrichment, not just support | |
Natively connected to TinyForms, TinyTables, TinyWorkflows, and TinyEmail | |
Runs on TinyGPT with credits, or bring your own key for OpenAI, Anthropic, Google Gemini and other providers | |
Free tier with 1,000 credits a month; forms, tables, workflows and email are on every plan | |
Forms, tables, workflows, AI agents and email in one product One plan and one credit pool across all of them. |
| Feature | TinyAgents | Zendesk AI |
|---|---|---|
Purpose-built ticket triage trained on real support data (intent, sentiment, urgency) | TinyAgents Not our focus | Zendesk AI Zendesk AI's strength |
Proven at enterprise scale: 100,000+ customers including Uber, Airbnb, and Shopify | TinyAgents Not our focus | Zendesk AI Zendesk AI's strength |
Free forever tier | TinyAgents 1,000 credits a month, no time limit | Zendesk AI See pricing |
Price for the same job | TinyAgents $49 / mo (whole stack) | Zendesk AI $115 (Zendesk AI plan) |
Where it fits
TinyAgents shares the data layer with forms, tables, workflows, email. No 'connect Airtable' step in your agent setup.
Real flows
Every email → agent classifies urgency, drafts replies for low-stakes ones, escalates the rest.
New lead → agent looks up company, finds contact, drafts opener, pushes to outbound queue.
Support email → agent reads docs, drafts an answer, posts in Slack for human approval before send.
Morning agent queries tables, computes deltas, writes a one-paragraph summary, emails it.
Switching from Zendesk AI
Email us your Zendesk AI account and our team rebuilds your setup in TinyCommand, preserves the logic and design, and helps you wire up the workflows. Live within a week.
Start the migrationFAQ
Agents in TinyCommand sit in the same product as your forms, database and email. Give an agent tools you build on the canvas, like finding or updating a TinyTables record, with no third-party connection to set up. Plus one credit pool across every product.
Agents with tools: built-in ones such as web search, reading files, a calculator, sending email and your knowledge base, plus custom tools you build on the canvas. The agent decides which tool to call for the task. Same paradigm as Lindy/Gumloop.
Yes. Run your agent on TinyGPT with credits, or bring your own key for OpenAI, Anthropic, Google Gemini and other providers.
Every run is logged with each step's input, output and errors, so a failed run shows which step went wrong.
1,000 credits a month, free forever, and AI agent steps run in workflows on every plan (10 credits per agent step). Forms, tables, workflows and email are included too. Building your own agents starts on Professional at $49/mo.
Keep comparing
See how TinyAgents compares to similar tools, or dive into the product itself.
$49/mo for forms + tables + workflows + agents + email. Or free forever for solo.
No credit card to start · cancel anytime