Zendesk AI alternative
Zendesk AI is the intelligence layer inside the world's most-used support platform — auto-triaging tickets by intent and sentiment, suggesting agent responses, deflecting questions with bots. Choose Zendesk AI when your support volume justifies $55-$115/agent. Choose TinyAgents for operational AI everywhere else: it scores leads, drafts email, enriches data, and classifies inquiries through workflows — at a flat price instead of per-agent.
No credit card · $49/mo for the whole stack · Free forever for solo
Why teams switch
$49/mo for 10 users vs Zendesk's $1,150/mo for 10 agents on Professional
lead scoring, email drafting, data enrichment, not just support
Built into the same product — no separate subscription, no glue code.
Side-by-side
Honest feature parity where it exists. Concrete gaps where it doesn’t.
Where it fits
TinyAgents shares the data layer with forms, tables, workflows, email. No 'connect Airtable' step in your agent setup.
Real flows
Every email → agent classifies urgency, drafts replies for low-stakes ones, escalates the rest.
New lead → agent looks up company, finds contact, drafts opener, pushes to outbound queue.
Support email → agent reads docs, drafts an answer, posts in Slack for human approval before send.
Morning agent queries tables, computes deltas, writes a one-paragraph summary, emails it.
Switching from Zendesk AI
Email us your Zendesk AI account and our team rebuilds your setup in TinyCommand, preserves the logic and design, and helps you wire up the workflows. Live within a week.
Start the migrationFAQ
Agents in TinyCommand have native access to your forms, database, and email — same product, same auth. Most agent platforms require you to set up each integration separately. Plus per-run pricing, not per-credit.
Multi-step agents with tool use, memory, conditional logic. They decide which tool to call, retry on failure, escalate to humans. Same paradigm as Lindy/Gumloop.
Yes — Claude is default, but you can route to OpenAI, Gemini, or your own provider key.
Every run shows the full execution trace — which model, what prompt, what tool calls, what response, with timing. Failed runs surface the partial output. Replay any run.
Generous run quota. Pro at $49/mo unlocks the full bundle (agents + forms + tables + workflows + email).
$49/mo for forms + tables + workflows + agents + email. Or free forever for solo.
15-day money-back · cancel anytime · no credit card to start