Zendesk alternative
Zendesk is the enterprise support standard — strong omnichannel, reporting, multi-team workflows. Pricing starts at ~$55/seat. For SMB support (one inbox, light ticketing, AI-drafted replies), TinyEmails + TinyAgents covers the use case at the bundle price.
No credit card · $49/mo for the whole stack · Free forever for solo
Why teams switch
beyond Zendesk's AI add-on
Built into the same product — no separate subscription, no glue code.
Built into the same product — no separate subscription, no glue code.
Side-by-side
Honest feature parity where it exists. Concrete gaps where it doesn’t.
Where it fits
TinyEmails reads the same database your forms write to. The agent that scored the lead is right there. The workflow that triggered the send already has the context.
Real flows
Form filled → enrolls in right drip based on company size, role, intent — pulled live from the row.
500-lead list → agent writes a custom opener for each one using company website + LinkedIn.
Each morning, every customer gets a one-paragraph activity summary generated by an agent.
Stripe webhook → 3-step recovery sequence with timing based on customer LTV.
Switching from Zendesk
Email us your Zendesk account and our team rebuilds your setup in TinyCommand, preserves the logic and design, and helps you wire up the workflows. Live within a week.
Start the migrationFAQ
Email reads live from your TinyTables — no CSV uploads, no segment sync drift. Plus AI agents can rewrite each email per recipient, not just merge tags. And it's bundled with the database, forms, and workflows for $49/mo total.
Shared warmed pool with strict hygiene (auto-suppression on bounces/complaints). For >50k/mo senders, dedicated IP on custom plans. For cold sales outreach at volume, specialized tools (Instantly, Smartlead) still have the edge.
Yes — same sending infrastructure, separate streams to keep deliverability clean. Receipts, magic links, password resets, broadcasts, drips — all in one product.
Yes — connect your account, we pull over contact lists, segments, suppression list, recent campaign history. Templates rebuild in our designer.
Generous send quota. Pro at $49/mo unlocks higher volume + the full bundle.
$49/mo for forms + tables + workflows + agents + email. Or free forever for solo.
15-day money-back · cancel anytime · no credit card to start