Intercom alternative

AI you can plug into anything, and the rest of the stack Intercom leaves to you.

Intercom is an enterprise support platform that added AI: inbox, ticketing, product tours, and Fin AI. It's excellent if your primary need is customer support with AI-assisted resolution. TinyAgents is a flexible AI layer instead: TinyGPT or your own OpenAI, Anthropic or Gemini key, tools you build on the canvas, and connection to your forms, databases, workflows, and emails, usable for support, sales, onboarding, HR, or anything else. The cost story is stark: Fin charges $0.99 per resolution on top of a base fee, while TinyAgents run on your plan's credits, with building your own agents included from Professional at $49/mo.

No credit card · $49/mo for the whole stack · Free forever for solo

Same product
Forms, DB, email, agents
One credit pool
Across every product
Free forever
1,000 credits a month
$49 / mo
Whole stack

Why teams switch

Three things Intercom structurally can’t do.

Runs on your plan's credits

an AI agent step uses 10 credits, not $0.99 a resolution like Fin

TinyGPT or your own OpenAI, Anthropic or Gemini key, with custom tools you build, usable for support, sales, onboarding, HR, or any operation

Built into the same product. No separate subscription, no glue code.

Natively connected to TinyForms, TinyTables, TinyWorkflows, and TinyEmails

Built into the same product. No separate subscription, no glue code.

Side-by-side

TinyAgents vs Intercom

Honest feature parity where it exists. Concrete gaps where it doesn’t.

TinyAgents

You
Free
1 user
AI agent steps in workflows, 1,000 credits / mo
$0/mo
Professional
Team
Whole stack, build your own agents
$49/mo

Intercom

Fin AI
–
Plus a base seat fee (from ~$74/mo)
$0.99 per resolution/mo
What comes with TinyAgents
What comes with TinyAgentsTinyAgents
Runs on your plan's credits
an AI agent step uses 10 credits, not $0.99 a resolution like Fin
TinyGPT or your own OpenAI, Anthropic or Gemini key, with custom tools you build, usable for support, sales, onboarding, HR, or any operation
Natively connected to TinyForms, TinyTables, TinyWorkflows, and TinyEmails
Free tier with 1,000 credits/month, plus forms, tables, workflows and email, to start
Forms, tables, workflows, AI agents and email in one product
One plan and one credit pool across all of them.
TinyAgents compared to Intercom, feature by feature
FeatureTinyAgentsIntercom
Mature, full-featured support suite: shared inbox, ticketing, product tours, and Fin AI resolution
TinyAgents
Not our focus
Intercom
Intercom's strength
Purpose-built for customer support at enterprise scale
TinyAgents
Not our focus
Intercom
Intercom's strength
Free forever tier
TinyAgents
1,000 credits a month, no time limit
Intercom
See pricing
Price for the same job
TinyAgents
$49 / mo (whole stack)
Intercom
$0.99 per resolution (Intercom plan)

Where it fits

Agents don't live in isolation. They live next to the data.

TinyAgents shares the data layer with forms, tables, workflows, email. No 'connect Airtable' step in your agent setup.

TinyForms
Capture
TinyTables
Store + enrich
TinyWorkflows
Route
TinyAgents
Think
TinyEmails
Act

Real flows

What you can actually build.

Inbox triage agent

Every email → agent classifies urgency, drafts replies for low-stakes ones, escalates the rest.

Inbound emailTinyAgentsDraft replySlack thread

Lead research agent

New lead → agent looks up company, finds contact, drafts opener, pushes to outbound queue.

TinyTablesEnrichmentTinyAgentsDraft openerQueue

Support response agent

Support email → agent reads docs, drafts an answer, posts in Slack for human approval before send.

TinyFormsTinyAgentsSlack approvalGmail

Daily revenue report agent

Morning agent queries tables, computes deltas, writes a one-paragraph summary, emails it.

ScheduleTinyTablesTinyAgentsGmail

Switching from Intercom

We’ll migrate your setup for you.

Email us your Intercom account and our team rebuilds your setup in TinyCommand, preserves the logic and design, and helps you wire up the workflows. Live within a week.

Start the migration

FAQ

Questions worth asking before you switch.

How is TinyAgents different?

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Agents in TinyCommand sit in the same product as your forms, database and email. Give an agent tools you build on the canvas, like finding or updating a TinyTables record, with no third-party connection to set up. Plus one credit pool across every product.

Are these real autonomous agents?

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Agents with tools: built-in ones such as web search, reading files, a calculator, sending email and your knowledge base, plus custom tools you build on the canvas. The agent decides which tool to call for the task. Same paradigm as Lindy/Gumloop.

Can I bring my own model?

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Yes. Run your agent on TinyGPT with credits, or bring your own key for OpenAI, Anthropic, Google Gemini and other providers.

Observability?

+

Every run is logged with each step's input, output and errors, so a failed run shows which step went wrong.

What's in the free tier?

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1,000 credits a month, free forever, and AI agent steps run in workflows on every plan (10 credits per agent step). Forms, tables, workflows and email are included too. Building your own agents starts on Professional at $49/mo.

Keep comparing

More TinyAgents comparisons

See how TinyAgents compares to similar tools, or dive into the product itself.

Replace Intercom. Get the whole stack.

$49/mo for forms + tables + workflows + agents + email. Or free forever for solo.

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