Freshworks alternative

the automation layer, and the rest of the stack Freshworks leaves to you.

Freshworks is a publicly traded enterprise software company ($596M revenue, 67,000+ customers) with separate products for CRM (Freshsales), support (Freshdesk), ITSM (Freshservice), and marketing. If you need enterprise customer-facing tools with SLAs and asset management, Freshworks covers them. Helpdesk SLAs and ITSM aren't part of Tiny Command today; it's the operational automation layer: forms, AI database, cross-app workflows, AI email, and TinyAgents, all natively connected at flat pricing.

No credit card · $49/mo for the whole stack · Free forever for solo

One credit pool
Forms, DB, agents, email on one bill
458 apps
+ native forms / DB / agents / email
Free forever
1,000 credits a month
$49 / mo
Whole stack

Why teams switch

Three things Freshworks structurally can’t do.

11 natively connected products vs Freshworks' separately sold, separately priced suite

Built into the same product. No separate subscription, no glue code.

TinyAgents for general-purpose AI, on TinyGPT or your own OpenAI, Anthropic or Gemini key

Built into the same product. No separate subscription, no glue code.

Smart forms feed an AI-enriched database (TinyTables)

Built into the same product. No separate subscription, no glue code.

Side-by-side

TinyWorkflows vs Freshworks

Honest feature parity where it exists. Concrete gaps where it doesn’t.

TinyWorkflows

You
Free
1 user
1,000 credits / mo, 1 credit per workflow step
$0/mo
Professional
Team
Whole stack, 50,000 credits / mo
$49/mo

Freshworks

Free
Freshsales CRM
$0/mo
Growth
Per user / mo
Freshsales
$11/mo
Pro
Per user / mo
Freshsales
$47/mo
What comes with TinyWorkflows
What comes with TinyWorkflowsTinyWorkflows
11 natively connected products vs Freshworks' separately sold, separately priced suite
TinyAgents for general-purpose AI, on TinyGPT or your own OpenAI, Anthropic or Gemini key
Smart forms feed an AI-enriched database (TinyTables)
Flat pricing
$49/mo for 10 users vs ~$960/mo for Freshsales Pro + Freshdesk Pro
TinyWorkflows automates across 458 apps via any API
Forms, tables, workflows, AI agents and email in one product
One plan and one credit pool across all of them.
TinyWorkflows compared to Freshworks, feature by feature
FeatureTinyWorkflowsFreshworks
Mature enterprise suite: CRM, helpdesk, and ITSM with Gartner recognition
TinyWorkflows
Not our focus
Freshworks
Freshworks's strength
Freddy AI is deeply trained on your data within each product for scoring and routing
TinyWorkflows
Not our focus
Freshworks
Freshworks's strength
Free forever tier
TinyWorkflows
1,000 credits a month, no time limit
Freshworks
See pricing
Price for the same job
TinyWorkflows
$49 / mo (whole stack)
Freshworks
$47 (Freshworks plan)

Where it fits

Most automations aren't between two apps. They're between four or five.

TinyWorkflows is the glue, but in TinyCommand, the things being glued are already next to each other.

TinyForms
Capture
TinyTables
Store + enrich
TinyWorkflows
Route
TinyAgents
Think
TinyEmails
Act

Real flows

What you can actually build.

Lead routing on form submit

Form submission → enrich → score → route to right rep on Slack → log to CRM.

TinyFormsEnrichmentTinyAgentsSlackCRM

Failed payment recovery

Stripe webhook → lookup customer → personalized recovery email the moment the payment fails → flag the account in Slack for a human follow-up.

StripeTinyTablesGmailSlack

Daily Slack digest

Pull yesterday's rows across 3 tables, summarize with an agent, post to #ops.

ScheduleTinyTablesTinyAgentsSlack

Inbound support triage

Email arrives → agent classifies urgency + product area → routes + creates ticket if it's a bug.

EmailTinyAgentsTinyWorkflowsSlack + Linear

Switching from Freshworks

We’ll migrate your setup for you.

Email us your Freshworks account and our team rebuilds your setup in TinyCommand, preserves the logic and design, and helps you wire up the workflows. Live within a week.

Start the migration

FAQ

Questions worth asking before you switch.

How is TinyWorkflows different?

+

Workflows here share a data layer with forms, tables, agents, and email: no 'connect to X' wizards for products that are already in the same bundle. Plus one credit pool: every workflow step uses 1 credit, and the forms, tables, email and agents it touches are on the same bill.

Can I import my existing workflows?

+

There is no automatic workflow importer. Our team rebuilds your workflows for you: steps that touch forms, tables or email use TinyCommand's own steps, and third-party steps use our integrations. Live within a week.

How many integrations do you have?

+

458 integrations. Check the integrations directory for the apps you rely on before switching.

Is it self-hostable?

+

No. Hosted only. If you need self-host (compliance, air-gapped), n8n is the right tool. For everyone else, hosted with the full bundle is the better trade.

What's in the free tier?

+

1,000 credits a month, free forever, for one seat, with forms, tables and email included. Every workflow step uses 1 credit; a few data-heavy steps (SEO, scraping, AI agents, enrichment) use more. Professional at $49/mo adds 50,000 credits and up to 10 seats.

Keep comparing

More TinyWorkflows comparisons

See how TinyWorkflows compares to similar tools, or dive into the product itself.

Replace Freshworks. Get the whole stack.

$49/mo for forms + tables + workflows + agents + email. Or free forever for solo.

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