Free forever plan · no credit card
Freshdesk Freddy alternative
Freshdesk is one of the world's most-used helpdesks (GetApp 4.5/5 from 3,410 reviews, NASDAQ-listed Freshworks), and Freddy is its AI layer: chatbot, agent copilot, and analytics, gated behind Pro at $55/user/mo. It automates support tickets specifically. TinyAgents is general-purpose AI connected to your operations (lead scoring, content drafting, data classification, email writing) on TinyGPT or your own OpenAI, Anthropic or Gemini key, with agent steps on every plan including Free and your own agents from $49/month flat for 10 users.
No credit card · $49/mo for the whole stack · Free forever for solo
Why teams switch
Built into the same product. No separate subscription, no glue code.
Built into the same product. No separate subscription, no glue code.
classify and route inquiries via TinyWorkflows
Side-by-side
Honest feature parity where it exists. Concrete gaps where it doesn’t.
| What comes with TinyAgents | TinyAgents |
|---|---|
Flat $49/mo for 10 users, including your own AI agents, vs per-agent helpdesk pricing (10 Pro agents = $550/mo before AI sessions) | |
General-purpose AI on TinyGPT or your own OpenAI, Anthropic or Gemini key, not ticket-only automation | |
Forms, database, workflows, and email included classify and route inquiries via TinyWorkflows | |
No copilot add-ons AI agent steps draw on the same credit pool as everything else | |
Forms, tables, workflows, AI agents and email in one product One plan and one credit pool across all of them. |
| Feature | TinyAgents | Freshdesk Freddy |
|---|---|---|
Mature omnichannel helpdesk with ticketing, SLA tracking, and knowledge base in the Freshworks ecosystem | TinyAgents Not our focus | Freshdesk Freddy Freshdesk Freddy's strength |
Freddy AI spans self-service deflection, agent copilot, and predictive insights | TinyAgents Not our focus | Freshdesk Freddy Freshdesk Freddy's strength |
Free forever tier | TinyAgents 1,000 credits a month, no time limit | Freshdesk Freddy See pricing |
Price for the same job | TinyAgents $49 / mo (whole stack) | Freshdesk Freddy $89/user (Freshdesk Freddy plan) |
Where it fits
TinyAgents shares the data layer with forms, tables, workflows, email. No 'connect Airtable' step in your agent setup.
Real flows
Every email → agent classifies urgency, drafts replies for low-stakes ones, escalates the rest.
New lead → agent looks up company, finds contact, drafts opener, pushes to outbound queue.
Support email → agent reads docs, drafts an answer, posts in Slack for human approval before send.
Morning agent queries tables, computes deltas, writes a one-paragraph summary, emails it.
Switching from Freshdesk Freddy
Email us your Freshdesk Freddy account and our team rebuilds your setup in TinyCommand, preserves the logic and design, and helps you wire up the workflows. Live within a week.
Start the migrationFAQ
Agents in TinyCommand sit in the same product as your forms, database and email. Give an agent tools you build on the canvas, like finding or updating a TinyTables record, with no third-party connection to set up. Plus one credit pool across every product.
Agents with tools: built-in ones such as web search, reading files, a calculator, sending email and your knowledge base, plus custom tools you build on the canvas. The agent decides which tool to call for the task. Same paradigm as Lindy/Gumloop.
Yes. Run your agent on TinyGPT with credits, or bring your own key for OpenAI, Anthropic, Google Gemini and other providers.
Every run is logged with each step's input, output and errors, so a failed run shows which step went wrong.
1,000 credits a month, free forever, and AI agent steps run in workflows on every plan (10 credits per agent step). Forms, tables, workflows and email are included too. Building your own agents starts on Professional at $49/mo.
Keep comparing
See how TinyAgents compares to similar tools, or dive into the product itself.
$49/mo for forms + tables + workflows + agents + email. Or free forever for solo.
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