Free forever plan · no credit card
Freshdesk alternative
Freshdesk is Zendesk's more affordable competitor, solid for SMB and mid-market support. TinyCommand is not a helpdesk and has no ticket queue. It covers the AI side: agents that draft replies from the customer's row in TinyTables for a person to approve, with forms and workflows at the $49/mo bundle.
No credit card · $49/mo for the whole stack · Free forever for solo
Why teams switch
orders, plans and history in TinyTables, readable by your agents
Built into the same product. No separate subscription, no glue code.
Built into the same product. No separate subscription, no glue code.
Side-by-side
Honest feature parity where it exists. Concrete gaps where it doesn’t.
| What comes with TinyAgents | TinyAgents |
|---|---|
A real database for customer data orders, plans and history in TinyTables, readable by your agents | |
Forms, workflows and AI agents in the same product, not just a helpdesk | |
$49/mo flat vs $49/agent Pro | |
Forms, tables, workflows, AI agents and email in one product One plan and one credit pool across all of them. |
| Feature | TinyAgents | Freshdesk |
|---|---|---|
A real ticket queue with better SMB price-to-feature than Zendesk | TinyAgents Not our focus | Freshdesk Freshdesk's strength |
Generous free tier | TinyAgents Not our focus | Freshdesk Freshdesk's strength |
Free forever tier | TinyAgents 1,000 credits a month, no time limit | Freshdesk Basic ticketing |
Price for the same job | TinyAgents $49 / mo (whole stack) | Freshdesk $49 (Freshdesk plan) |
Where it fits
TinyAgents shares the data layer with forms, tables, workflows, email. No 'connect Airtable' step in your agent setup.
Real flows
Every email → agent classifies urgency, drafts replies for low-stakes ones, escalates the rest.
New lead → agent looks up company, finds contact, drafts opener, pushes to outbound queue.
Support email → agent reads docs, drafts an answer, posts in Slack for human approval before send.
Morning agent queries tables, computes deltas, writes a one-paragraph summary, emails it.
Switching from Freshdesk
Email us your Freshdesk account and our team rebuilds your setup in TinyCommand, preserves the logic and design, and helps you wire up the workflows. Live within a week.
Start the migrationFAQ
Agents in TinyCommand sit in the same product as your forms, database and email. Give an agent tools you build on the canvas, like finding or updating a TinyTables record, with no third-party connection to set up. Plus one credit pool across every product.
Agents with tools: built-in ones such as web search, reading files, a calculator, sending email and your knowledge base, plus custom tools you build on the canvas. The agent decides which tool to call for the task. Same paradigm as Lindy/Gumloop.
Yes. Run your agent on TinyGPT with credits, or bring your own key for OpenAI, Anthropic, Google Gemini and other providers.
Every run is logged with each step's input, output and errors, so a failed run shows which step went wrong.
1,000 credits a month, free forever, and AI agent steps run in workflows on every plan (10 credits per agent step). Forms, tables, workflows and email are included too. Building your own agents starts on Professional at $49/mo.
Keep comparing
See how TinyAgents compares to similar tools, or dive into the product itself.
$49/mo for forms + tables + workflows + agents + email. Or free forever for solo.
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