Skip to content
TriggerWiseReal-timeUpdated May 2026

How do I trigger when a Wise transfer has a problem?

Short answer: Drop the "WiseTransfer Issue" trigger on your workflow canvas, add filters if you want them, and publish. It fires within seconds of the event in Wise, not on a polling schedule.

Anatomy

What this trigger looks like in a workflow.

Drop it on the canvas. Configure a couple of fields. Publish.

In the builder
Trigger
Transfer Issue
When the matching event happens
new transfer issuewatch for transfer issuewhen a transfer has an active issuewhen transfer issueon transfer issue
What this trigger returns
for the curious

You don’t need to read this. Tiny Command auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.

{
"event": "transfers#active-cases",
"state": "outgoing_payment_sent",
"transfer_id": 12345
}
Output shape

Fields available to downstream nodes.

Every field below can be referenced by name in any action or filter that comes after this trigger.

FieldTypeExample
eventstring"transfers#active-cases"
statestring"outgoing_payment_sent"
transfer_idnumber12345
FAQ

Questions about Transfer Issue.

How does the Transfer Issue trigger work in Wise?
Fires when a Wise transfer has an active issue (compliance hold, invalid recipient details, refund). Use it to alert ops and unblock the transfer quickly.
Is the Transfer Issue trigger real-time?
Yes. Transfer Issue uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in Wise.
What data does Transfer Issue return?
The full event payload from Wise. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.
Can I filter Transfer Issue so only some events start a workflow?
Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.
Do I need Wise admin permissions to use Transfer Issue?
For most Wise accounts a standard user can authorize the trigger. Some Wise plans require an admin to enable third-party webhooks. Check Wise's docs if the trigger fails to register.
More triggers

Other Wise triggers.

Build a workflow on this trigger.

One trigger. 3+ downstream actions. Zero glue.