ActionTwilio WhatsAppUpdated May 2026
How do I send a WhatsApp message via Twilio?
Short answer: Drop the "Twilio WhatsApp → Send WhatsApp Message" action anywhere in your workflow, map the inputs from upstream nodes, and publish.
Inputs
The fields this action accepts.
Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.
| Field | Type | Required | Description |
|---|---|---|---|
To Number to | phone | Required | Recipient phone with country code |
Message body | string | Required | Message body content. Plain text unless the API specifies HTML/markdown. |
Sample request
{"to": "+14155552671","body": "e.g. Hi there, thanks for reaching out."}
Returns
{"to": "whatsapp:+14155552671","sid": "SM123","body": "Hello!","status": "queued","date_created": "2026-04-11T10:00:00Z"}
Use these fields in downstream nodes for routing, logging, or error handling.
Triggered by
Apps that pair well as the trigger for Send WhatsApp Message.
Any of these apps can fire this action as part of a workflow.
FAQ
Questions about Send WhatsApp Message.
What does the Send WhatsApp Message action do in Twilio WhatsApp?
Sends a WhatsApp message via the Twilio API. Outside the 24-hour conversation window, you must use a pre-approved Template message; freeform text only works after the user has messaged you within 24 hours.
What inputs does Send WhatsApp Message require?
Required: To Number, Message. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Twilio WhatsApp returns an error?
The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.
Does Send WhatsApp Message support batch operations?
Yes. Run Send WhatsApp Message inside a Loop node to process arrays. Tiny Command handles Twilio WhatsApp's rate limits automatically so you don't have to throttle manually.
Send send whatsapp message from your workflows.
Triggered by anything in the catalog. Free tier available. No credit card.
