TriggerPostmarkReal-timeUpdated September 2026

When does Postmark fire on spam complaints?

Short answer: In TinyCommand, add the Postmark Postmark Spam Complaint trigger to a workflow and publish. It listens through a Postmark webhook and fires your workflow within seconds of the event, with no polling and no code. Add a filter if you only want some events to continue past the trigger.

Trigger workflows on Postmark Spam Complaint in Postmark — start free
Anatomy

What this trigger looks like in a workflow.

Drop it on the canvas. Configure a couple of fields. Publish.

In the builder
Trigger
Postmark Spam Complaint
When the matching event happens
watch for spam complaintwhen an email is marked as spamon spam complaintwhen spam complaintnew spam complaint
What this trigger returns
for the curious

You don’t need to read this. TinyCommand auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.

{
"event": "SpamComplaint",
"recipient": "user@example.com",
"message_id": "msg-123-456"
}
Output shape

Fields available to downstream nodes.

Every field below can be referenced by name in any action or filter that comes after this trigger.

FieldTypeExample
eventstring"SpamComplaint"
recipientstring"user@example.com"
message_idstring"msg-123-456"
FAQ

Questions about Postmark Spam Complaint.

How does the Postmark Spam Complaint trigger work in Postmark?
Fires when a recipient marks the email as spam. The critical sender-reputation hook — immediate suppression from all future sends is essential.
Is the Postmark Spam Complaint trigger real-time?
Yes. Postmark Spam Complaint uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in Postmark.
What data does Postmark Spam Complaint return?
The full event payload from Postmark. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.
Can I filter Postmark Spam Complaint so only some events start a workflow?
Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.
Do I need Postmark admin permissions to use Postmark Spam Complaint?
For most Postmark accounts a standard user can authorize the trigger. Some Postmark plans require an admin to enable third-party webhooks. Check Postmark's docs if the trigger fails to register.
More triggers

Other Postmark triggers.

Trigger workflows on Postmark Spam Complaint in Postmark — start free