ActionNovuUpdated May 2026

How do I trigger a Novu notification workflow?

Short answer: Drop the "Novu → Trigger Novu Notification" action anywhere in your workflow, map the inputs from upstream nodes, and publish.

Use this action All 3 Novu actions

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Workflow Trigger ID name	string	Required	Workflow Trigger ID. e.g. "welcome-email"
Subscriber ID to_subscriberId	string	Required	Subscriber ID
Subscriber Email to_email	email	Optional	The email address. Used as the recipient or identifier depending on context.
Payload payload	json	Optional	Payload. (JSON object). e.g. "{"name":"John","plan":"pro"}"

Sample request

{
  "name": "welcome-email",
  "to_subscriberId": "{{trigger.to_subscriberId}}",
  "to_email": "e.g. user@example.com",
  "payload": "{\"name\":\"John\",\"plan\":\"pro\"}"
}

Returns

{
  "data": {
    "status": "processed",
    "acknowledged": true,
    "transactionId": "txn123"
  }
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Trigger Novu Notification.

Any of these apps can fire this action as part of a workflow.

2 Google Sheets triggers

HubSpot → Novu

18 HubSpot triggers

FAQ

Questions about Trigger Novu Notification.

What does the Trigger Novu Notification action do in Novu?

Fires a configured Novu workflow for a subscriber with payload data. Novu fans out across email/SMS/push/in-app per the subscriber's preferences and the workflow's channel steps.

What inputs does Trigger Novu Notification require?

Required: Workflow Trigger ID, Subscriber ID. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Novu returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Trigger Novu Notification support batch operations?

Yes. Run Trigger Novu Notification inside a Loop node to process arrays. Tiny Command handles Novu's rate limits automatically so you don't have to throttle manually.

More actions