TriggerMailjetReal-timeUpdated May 2026
When does Mailjet fire on spam complaints?
Short answer: Drop the "Mailjet → Mailjet Marked as Spam" trigger on your workflow canvas, add filters if you want them, and publish. It fires within seconds of the event in Mailjet, not on a polling schedule.
Anatomy
What this trigger looks like in a workflow.
Drop it on the canvas. Configure a couple of fields. Publish.
In the builder
Trigger
Mailjet Marked as Spam
When the matching event happens
watch for marked as spamon marked as spamwhen an email is marked as spamnew marked as spamwhen marked as spam
What this trigger returns
for the curiousYou don’t need to read this. Tiny Command auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.
{"email": "user@example.com","event": "spam","message_id": 123456789}
Output shape
Fields available to downstream nodes.
Every field below can be referenced by name in any action or filter that comes after this trigger.
| Field | Type | Example |
|---|---|---|
| string | "user@example.com" | |
| event | string | "spam" |
| message_id | number | 123456789 |
Pairs with
Drop these actions after Mailjet Marked as Spam.
FAQ
Questions about Mailjet Marked as Spam.
How does the Mailjet Marked as Spam trigger work in Mailjet?
Fires when a recipient marks the email as spam. The critical sender-reputation hook — immediate suppression from future sends is essential to maintain deliverability.
Is the Mailjet Marked as Spam trigger real-time?
Yes. Mailjet Marked as Spam uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in Mailjet.
What data does Mailjet Marked as Spam return?
The full event payload from Mailjet. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.
Can I filter Mailjet Marked as Spam so only some events start a workflow?
Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.
Do I need Mailjet admin permissions to use Mailjet Marked as Spam?
For most Mailjet accounts a standard user can authorize the trigger. Some Mailjet plans require an admin to enable third-party webhooks. Check Mailjet's docs if the trigger fails to register.
More triggers
Other Mailjet triggers.
Trigger
Mailjet Email Bounced
Fires when an email bounces. Distinguishes hard vs soft. For list-hygiene workflows that maintain sender reputation.
TriggerMailjet Email Opened
Fires when a recipient opens an email (pixel-tracked). For engagement-based scoring or warm-lead detection workflows.
TriggerMailjet Email Sent
Fires when Mailjet successfully transmits. For "log all sends to activity timeline" comprehensive tracking workflows.
TriggerMailjet Link Clicked
Fires when a recipient clicks a tracked link. High-resolution engagement signal — branch on link URL for granular intent workflows.
TriggerMailjet Unsubscribed
Fires when a recipient unsubscribes. For "suppress globally and in CRM" compliance and hygiene workflows.
Build a workflow on this trigger.
One trigger. 2+ downstream actions. Zero glue.
