TriggerKeapReal-timeUpdated May 2026
When does Keap fire on contact changes?
Short answer: Drop the "Keap → Keap Contact Updated" trigger on your workflow canvas, add filters if you want them, and publish. It fires within seconds of the event in Keap, not on a polling schedule.
Anatomy
What this trigger looks like in a workflow.
Drop it on the canvas. Configure a couple of fields. Publish.
In the builder
Trigger
Keap Contact Updated
When the matching event happens
contact changedwatch for contact updatednew contact updatedon contact updatedcontact modifiedwhen a contact is updatedwhen contact updated
What this trigger returns
for the curiousYou don’t need to read this. Tiny Command auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.
{"api_url": "https://api.infusionsoft.com/crm/rest/v1/contacts/19","event_key": "contact.add","object_id": "19","object_type": "contact"}
Output shape
Fields available to downstream nodes.
Every field below can be referenced by name in any action or filter that comes after this trigger.
| Field | Type | Example |
|---|---|---|
| api_url | string | "https://api.infusionsoft.com/crm/rest/v1/contacts/19" |
| event_key | string | "contact.add" |
| object_id | string | "19" |
| object_type | string | "contact" |
Pairs with
Drop these actions after Keap Contact Updated.
FAQ
Questions about Keap Contact Updated.
How does the Keap Contact Updated trigger work in Keap?
Fires on any contact change including tag changes (Keap tags drive segmentation). For tag-based behavioural workflows, branch on the current tags array in the payload.
Is the Keap Contact Updated trigger real-time?
Yes. Keap Contact Updated uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in Keap.
What data does Keap Contact Updated return?
The full event payload from Keap. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.
Can I filter Keap Contact Updated so only some events start a workflow?
Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.
Do I need Keap admin permissions to use Keap Contact Updated?
For most Keap accounts a standard user can authorize the trigger. Some Keap plans require an admin to enable third-party webhooks. Check Keap's docs if the trigger fails to register.
More triggers
Other Keap triggers.
Trigger
Keap Contact Added
Fires when a new contact is added to Keap (Infusionsoft). For "new lead → push to CRM, enrich, fan out welcome workflow" patterns in coaching/consulting/small-services businesses.
TriggerKeap Invoice Created
Fires when an invoice is created. Payload includes status (pending/sent/paid). Filter on status if you only care about delivered or paid invoices.
TriggerKeap Opportunity Added
Fires when a new sales opportunity is created. The pipeline-growth hook for revenue forecasting and AE notification workflows.
Build a workflow on this trigger.
One trigger. 2+ downstream actions. Zero glue.
