ActionHelpCrunchUpdated May 2026

How do I send a HelpCrunch auto message?

Short answer: Drop the "HelpCrunch → Send HelpCrunch Auto Message" action anywhere in your workflow, map the inputs from upstream nodes, and publish.

Use this action All 1 HelpCrunch actions

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Chat ID chatId	number	Required	Chat ID
Message text	string	Required	Message

Sample request

{
  "chatId": "{{trigger.chatId}}",
  "text": "{{trigger.text}}"
}

Returns

{
  "id": 456,
  "text": "Hello!",
  "type": "message",
  "createdAt": "2026-04-11T10:00:00Z"
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Send HelpCrunch Auto Message.

Any of these apps can fire this action as part of a workflow.

Google Sheets → HelpCrunch

2 Google Sheets triggers

HubSpot → HelpCrunch

18 HubSpot triggers

FAQ

Questions about Send HelpCrunch Auto Message.

What does the Send HelpCrunch Auto Message action do in HelpCrunch?

Fires a pre-configured automated message at a specific customer. For "Stripe payment failed → send the friendly retry message" triggered messaging workflows.

What inputs does Send HelpCrunch Auto Message require?

Required: Chat ID, Message. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if HelpCrunch returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Send HelpCrunch Auto Message support batch operations?

Yes. Run Send HelpCrunch Auto Message inside a Loop node to process arrays. Tiny Command handles HelpCrunch's rate limits automatically so you don't have to throttle manually.

Send send helpcrunch auto message from your workflows.

Triggered by anything in the catalog. Free tier available. No credit card.

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