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ActionHelpCrunchUpdated June 2026

How do I send a HelpCrunch auto message?

Short answer: You can send helpcrunch auto message in HelpCrunch by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the HelpCrunch Send HelpCrunch Auto Message action to a workflow, map its 2 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Send HelpCrunch Auto Message in HelpCrunch — start free All 1 HelpCrunch actions
Send HelpCrunch Auto Message in HelpCrunch — start free
Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

FieldTypeRequiredDescription
Chat ID
chatId
numberRequiredChat ID
Message
text
stringRequiredMessage
Sample request
{
  "chatId": "{{trigger.chatId}}",
  "text": "{{trigger.text}}"
}
Returns
{
  "id": 456,
  "text": "Hello!",
  "type": "message",
  "createdAt": "2026-04-11T10:00:00Z"
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Send HelpCrunch Auto Message.

Any of these apps can fire this action as part of a workflow.

Gmail → HelpCrunch
1 Gmail triggers
Slack → HelpCrunch
13 Slack triggers
Google Sheets → HelpCrunch
2 Google Sheets triggers
HubSpot → HelpCrunch
18 HubSpot triggers
FAQ

Questions about Send HelpCrunch Auto Message.

What does the Send HelpCrunch Auto Message action do in HelpCrunch?
Fires a pre-configured automated message at a specific customer. For "Stripe payment failed → send the friendly retry message" triggered messaging workflows.
What inputs does Send HelpCrunch Auto Message require?
Required: Chat ID, Message. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if HelpCrunch returns an error?
The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.
Does Send HelpCrunch Auto Message support batch operations?
Yes. Run Send HelpCrunch Auto Message inside a Loop node to process arrays. TinyCommand handles HelpCrunch's rate limits automatically so you don't have to throttle manually.
Send HelpCrunch Auto Message in HelpCrunch — start free