Connect Customer.io to Slack in two minutes.
Real-time triggers from Customer.io, ready-made actions in Slack. Filter, transform, and route without writing a line of code.
Workflows fire when something happens in Customer.io.
- Customer SubscribedWebhook
- Email DeliveredWebhook
- Email Link ClickedWebhook
- Email OpenedWebhook
Workflows do something in Slack, instantly.
- Raw API RequestAPI
- Add ReactionAPI
- Archive ChannelAPI
- Cancel Scheduled MessageAPI
- Create CanvasAPI
- Create ChannelAPI
Pick the way that fits your stack.
Pair pages are mirrored. Each direction gets its own dedicated page.
When something happens in Customer.io, do it in Slack.
4 Customer.io triggers wired to 45 Slack actions. Most-used pairing: Customer Subscribed → Raw API Request.
Or fire it the other way around.
13 Slack triggers wired to 4 Customer.io actions downstream.
See Slack → Customer.io →Common Customer.io → Slack workflows.
Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.
Fires when a customer subscribes to a Customer.io segment or list. The base hook for "they joined → start the welcome journey" or "qualified → add to BDR's outreach queue" cross-app workflows.
Fires when a customer subscribes to a Customer.io segment or list. The base hook for "they joined → start the welcome journey" or "qualified → add to BDR's outreach queue" cross-app workflows.
Fires when a customer subscribes to a Customer.io segment or list. The base hook for "they joined → start the welcome journey" or "qualified → add to BDR's outreach queue" cross-app workflows.
Fires when a customer subscribes to a Customer.io segment or list. The base hook for "they joined → start the welcome journey" or "qualified → add to BDR's outreach queue" cross-app workflows.
Fires when the recipient mail server accepts the message. Useful for verifying "did the transactional email actually deliver?" workflows.
Fires when the recipient mail server accepts the message. Useful for verifying "did the transactional email actually deliver?" workflows.
Fires when the recipient mail server accepts the message. Useful for verifying "did the transactional email actually deliver?" workflows.
Fires when the recipient mail server accepts the message. Useful for verifying "did the transactional email actually deliver?" workflows.
Fires when a recipient clicks a tracked link in a Customer.io email. Payload includes the link URL and recipient. High-signal behavioural hook — branch on URL to route engagement to the right downstream automation.
Connect Customer.io and Slack in five steps.
No code, no glue, no half-day setup. Each step is one click.
- 1ConnectAuthorize Customer.io and Slack
Open Tiny Command, authorize Customer.io and Slack once each. Both connections are available to every workflow on your account.
- 2TriggerPick a Customer.io trigger
Drop the Customer.io → Customer Subscribed trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/customerio.trigger-customer-subscribed - 3TransformAdd a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
- 4ActionAdd the Slack action
Drop the Slack → Raw API Request action below it. Map fields from the Customer.io payload into the Slack inputs.
slack.api-request - 5PublishPublish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.
Questions about Customer.io + Slack.
How long does it take to connect Customer.io and Slack on Tiny Command?
Is the Customer.io ↔ Slack integration real-time?
Can I filter or transform data between Customer.io and Slack?
What Customer.io events can trigger a Slack workflow?
Do I need a paid plan to use Customer.io with Slack?
What if I want Slack → Customer.io instead?
Other apps that pair well with Customer.io.
Wire Customer.io to Slack in 2 minutes.
Free tier available. No credit card. No onboarding call.
