CActionCannyUpdated June 2026

How do I create a Canny feedback post?

Short answer: You can create feedback post in Canny by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Canny Create Feedback Post action to a workflow, map its 4 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Create Feedback Post in Canny — start free All 3 Canny actions

Create Feedback Post in Canny — start free

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Board ID boardID	string	Required	Board ID
Title title	string	Required	Title
Details details	string	Optional	Details
Author Email authorEmail	email	Required	Author Email

Sample request

{
  "boardID": "{{trigger.boardID}}",
  "title": "{{trigger.title}}",
  "details": "{{trigger.details}}",
  "authorEmail": "{{trigger.from}}"
}

Returns

{
  "id": "post123",
  "board": {
    "name": "Feature Requests"
  },
  "score": 0,
  "title": "Add dark mode",
  "status": "open"
}

Use these fields in downstream nodes for routing, logging, or error handling.

FAQ

Questions about Create Feedback Post.

What does the Create Feedback Post action do in Canny?

Files a feature request or feedback post programmatically. Optionally attribute to a customer (creates the Canny user if not present). The standard hook for "support ticket mentions a feature gap → auto-file in Canny on the customer's behalf" workflows.

What inputs does Create Feedback Post require?

Required: Board ID, Title, Author Email. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Canny returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Create Feedback Post support batch operations?

Yes. Run Create Feedback Post inside a Loop node to process arrays. TinyCommand handles Canny's rate limits automatically so you don't have to throttle manually.

How do I create a Canny feedback post?

The fields this action accepts.

Apps that pair well as the trigger for Create Feedback Post.

Questions about Create Feedback Post.

Other Canny actions.