CActionCannyUpdated May 2026

How do I create a Canny feedback post?

Short answer: Drop the "Canny → Create Feedback Post" action anywhere in your workflow, map the inputs from upstream nodes, and publish.

Use this action All 3 Canny actions

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Board ID boardID	string	Required	Board ID
Title title	string	Required	Title
Details details	string	Optional	Details
Author Email authorEmail	email	Required	Author Email

Sample request

{
  "boardID": "{{trigger.boardID}}",
  "title": "{{trigger.title}}",
  "details": "{{trigger.details}}",
  "authorEmail": "{{trigger.from}}"
}

Returns

{
  "id": "post123",
  "board": {
    "name": "Feature Requests"
  },
  "score": 0,
  "title": "Add dark mode",
  "status": "open"
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Create Feedback Post.

Any of these apps can fire this action as part of a workflow.

Google Sheets → Canny

2 Google Sheets triggers

HubSpot → Canny

18 HubSpot triggers

FAQ

Questions about Create Feedback Post.

What does the Create Feedback Post action do in Canny?

Files a feature request or feedback post programmatically. Optionally attribute to a customer (creates the Canny user if not present). The standard hook for "support ticket mentions a feature gap → auto-file in Canny on the customer's behalf" workflows.

What inputs does Create Feedback Post require?

Required: Board ID, Title, Author Email. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Canny returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Create Feedback Post support batch operations?

Yes. Run Create Feedback Post inside a Loop node to process arrays. Tiny Command handles Canny's rate limits automatically so you don't have to throttle manually.

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