CActionCannyUpdated September 2026

How do I create a Canny feedback post?

Short answer: You can create feedback post in Canny by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Canny Create Feedback Post action to a workflow, map its 4 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Create Feedback Post in Canny — start free
Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

FieldTypeRequiredDescription
Board ID
boardID
stringRequiredBoard ID
Title
title
stringRequiredTitle
Details
details
stringOptionalDetails
Author Email
authorEmail
emailRequiredAuthor Email
Sample request
{
"boardID": "{{trigger.boardID}}",
"title": "{{trigger.title}}",
"details": "{{trigger.details}}",
"authorEmail": "{{trigger.from}}"
}
Returns
{
"id": "post123",
"board": {
"name": "Feature Requests"
},
"score": 0,
"title": "Add dark mode",
"status": "open"
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Create Feedback Post.

Any of these apps can fire this action as part of a workflow.

FAQ

Questions about Create Feedback Post.

What does the Create Feedback Post action do in Canny?
Files a feature request or feedback post programmatically. Optionally attribute to a customer (creates the Canny user if not present). The standard hook for "support ticket mentions a feature gap → auto-file in Canny on the customer's behalf" workflows.
What inputs does Create Feedback Post require?
Required: Board ID, Title, Author Email. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Canny returns an error?
The run history shows the failed step with its input and the error message Canny returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.
Does Create Feedback Post support batch operations?
Run Create Feedback Post inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within Canny's rate limits.
More actions

Other Canny actions.

Create Feedback Post in Canny — start free