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TriggerBrevoReal-timeUpdated June 2026

When does Brevo fire on email opens?

Short answer: In TinyCommand, add the Brevo Email Opened trigger to a workflow and publish. It listens through a Brevo webhook and fires your workflow within seconds of the event, with no polling and no code. Add a filter if you only want some events to start a run.

Use this triggerAll 5 Brevo triggers
Anatomy

What this trigger looks like in a workflow.

Drop it on the canvas. Configure a couple of fields. Publish.

In the builder
Trigger
Email Opened
When the matching event happens
when email openedwhen an email is openedwatch for email openedon email openednew email opened
What this trigger returns
for the curious

You don’t need to read this. TinyCommand auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.

{
  "email": "user@example.com",
  "event": "opened",
  "subject": "Hello"
}
Output shape

Fields available to downstream nodes.

Every field below can be referenced by name in any action or filter that comes after this trigger.

FieldTypeExample
emailstring"user@example.com"
eventstring"opened"
subjectstring"Hello"
Pairs with

Drop these actions after Email Opened.

Add Labels to Message
Gmail · Email
Add Reaction
Slack · Communication
Add Sheet Tab
Google Sheets · Spreadsheets & Databases
Create Company
HubSpot · CRM & Sales
FAQ

Questions about Email Opened.

How does the Email Opened trigger work in Brevo?
Fires when the recipient opens the email (tracked via the pixel). Useful for engagement-based scoring or for "warm lead — open detected, fire follow-up sequence" automations.
Is the Email Opened trigger real-time?
Yes. Email Opened uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in Brevo.
What data does Email Opened return?
The full event payload from Brevo. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.
Can I filter Email Opened so only some events start a workflow?
Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.
Do I need Brevo admin permissions to use Email Opened?
For most Brevo accounts a standard user can authorize the trigger. Some Brevo plans require an admin to enable third-party webhooks. Check Brevo's docs if the trigger fails to register.
More triggers

Other Brevo triggers.

Trigger
Contact Updated
Fires on any change to a contact's attributes or list memberships. Payload includes the changed fields. For specific transitions (e.g., contact moved to a particular list), inspect the payload before downstream side-effects.
Trigger
Email Bounced
Fires when an outbound email bounces. Distinguishes hard vs soft in the payload. The standard hook for list-hygiene workflows: hard bounce → suppress from future sends, mark in CRM as invalid email.
Trigger
Email Clicked
Fires when a recipient clicks a tracked link in a Brevo email. Payload includes the link URL and recipient. The high-signal engagement event for behavioural workflows — click on "Book a demo" link triggers Calendly outreach automation.
Trigger
Email Delivered
Fires when the recipient mail server accepts the message. Useful for transactional confirmations ("password reset email was actually delivered, log success") and for deliverability monitoring.