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- Get Work Item
ActionAzure DevOpsUpdated May 2026
How do I fetch an Azure DevOps work item?
Short answer: Drop the "Azure DevOps → Get Work Item" action anywhere in your workflow, map the inputs from upstream nodes, and publish.
Inputs
The fields this action accepts.
Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.
| Field | Type | Required | Description |
|---|---|---|---|
Work Item ID id | string | Required | — |
Sample request
{"id": "{{trigger.id}}"}
Returns
{"id": 42,"fields": {"System.State": "Active","System.Title": "Bug","System.AssignedTo": {"displayName": "Jane"}}}
Use these fields in downstream nodes for routing, logging, or error handling.
Triggered by
Apps that pair well as the trigger for Get Work Item.
Any of these apps can fire this action as part of a workflow.
FAQ
Questions about Get Work Item.
What does the Get Work Item action do in Azure DevOps?
Returns a work item by ID with all standard and custom fields, relations (parent/child links), and history if requested. The standard lookup for workflows that received a work-item ID upstream and need richer detail.
What inputs does Get Work Item require?
Required: Work Item ID. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Azure DevOps returns an error?
The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.
Does Get Work Item support batch operations?
Yes. Run Get Work Item inside a Loop node to process arrays. Tiny Command handles Azure DevOps's rate limits automatically so you don't have to throttle manually.
More actions
Other Azure DevOps actions.
Action
Add Comment to Work Item
Posts a comment to a work item's discussion thread. Useful for "AI-summarised context → log on the work item" or for cross-tool notifications ("CI build failed → comment on the related work item with the error log").
ActionCreate Work Item
Creates a Bug, Task, User Story, Feature, or Epic with title, description, assignee, area path, plus custom fields configured per the project's process template. Required fields depend on the work-item type and project template.
ActionQuery Work Items (WIQL)
Runs a Work Item Query Language (WIQL) statement — Azure DevOps's SQL-like syntax for filtering across the work-item store. Returns matching work-item IDs; follow up with Get Work Item for full payload. Useful for dashboards and reporting workflows.
ActionUpdate Work Item
Partial update on a work item — change state, assignee, priority, or any field. For "auto-transition to Resolved when the related PR merges" or "reassign all open bugs from this engineer to their replacement" bulk-update workflows.
Send get work item from your workflows.
Triggered by anything in the catalog. Free tier available. No credit card.