GitHub + Zendesk: support tickets and engineering work, joined up.
Create GitHub issues from Zendesk tickets, and notify the original Zendesk requester when the engineering fix ships. Closes the loop between support and code.
Workflows fire when something happens in GitHub.
- New GitHub EventWebhook
Workflows do something in Zendesk, instantly.
- Add Comment to TicketAPI
- Create OrganizationAPI
- Create TicketAPI
- Create UserAPI
- Delete TicketAPI
- Delete UserAPI
Pick the way that fits your stack.
Pair pages are mirrored. Each direction gets its own dedicated page.
When something happens in GitHub, do it in Zendesk.
1 GitHub triggers wired to 17 Zendesk actions. Most-used pairing: New GitHub Event → Add Comment to Ticket.
Or fire it the other way around.
6 Zendesk triggers wired to 23 GitHub actions downstream.
See Zendesk → GitHub →Common GitHub → Zendesk workflows.
Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.
Fires when the selected events occur on a GitHub repository. One webhook is registered per workflow on the chosen repo, with the events list filtered server-side by GitHub. Pick from push, pull_request, issues, release, deployment, and many others.
Fires when the selected events occur on a GitHub repository. One webhook is registered per workflow on the chosen repo, with the events list filtered server-side by GitHub. Pick from push, pull_request, issues, release, deployment, and many others.
Fires when the selected events occur on a GitHub repository. One webhook is registered per workflow on the chosen repo, with the events list filtered server-side by GitHub. Pick from push, pull_request, issues, release, deployment, and many others.
Fires when the selected events occur on a GitHub repository. One webhook is registered per workflow on the chosen repo, with the events list filtered server-side by GitHub. Pick from push, pull_request, issues, release, deployment, and many others.
Connect GitHub and Zendesk in five steps.
No code, no glue, no half-day setup. Each step is one click.
- 1ConnectAuthorize GitHub and Zendesk
Open Tiny Command, authorize GitHub and Zendesk once each. Both connections are available to every workflow on your account.
- 2TriggerPick a GitHub trigger
Drop the GitHub → New GitHub Event trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/github.trigger-event - 3TransformAdd a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
- 4ActionAdd the Zendesk action
Drop the Zendesk → Add Comment to Ticket action below it. Map fields from the GitHub payload into the Zendesk inputs.
zendesk.add-comment-to-ticket - 5PublishPublish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.
Questions about GitHub + Zendesk.
How do I file a Zendesk ticket as a GitHub issue?
Can I notify the Zendesk requester when the GitHub issue closes?
How do I add Zendesk customer-tier context to the GitHub issue?
Can I auto-link Zendesk tickets to existing GitHub issues for the same bug?
How do I avoid noise from low-priority Zendesk tickets?
Can I post GitHub PR progress back into the Zendesk ticket?
Other apps that pair well with GitHub.
Wire GitHub to Zendesk in 2 minutes.
Free tier available. No credit card. No onboarding call.
