- Integrations
- /
- PagerDuty
- /
- Actions
- /
- Resolve PagerDuty Incident
ActionPagerDutyUpdated May 2026
How do I resolve a PagerDuty incident?
Short answer: Drop the "PagerDuty → Resolve PagerDuty Incident" action anywhere in your workflow, map the inputs from upstream nodes, and publish.
Inputs
The fields this action accepts.
Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.
| Field | Type | Required | Description |
|---|---|---|---|
Incident ID incidentId | string | Required | Incident ID |
Resolution Notes resolution | string | Optional | Resolution Notes |
Sample request
{"incidentId": "{{trigger.incidentId}}","resolution": "{{trigger.resolution}}"}
Returns
{"incident": {"id": "P123ABC","status": "resolved","resolved_at": "2026-04-11T12:00:00Z"}}
Use these fields in downstream nodes for routing, logging, or error handling.
Triggered by
Apps that pair well as the trigger for Resolve PagerDuty Incident.
Any of these apps can fire this action as part of a workflow.
FAQ
Questions about Resolve PagerDuty Incident.
What does the Resolve PagerDuty Incident action do in PagerDuty?
Closes an incident. For "monitoring source signals recovery → auto-resolve" or for self-healing systems that emit recovery events.
What inputs does Resolve PagerDuty Incident require?
Required: Incident ID. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if PagerDuty returns an error?
The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.
Does Resolve PagerDuty Incident support batch operations?
Yes. Run Resolve PagerDuty Incident inside a Loop node to process arrays. Tiny Command handles PagerDuty's rate limits automatically so you don't have to throttle manually.
More actions
Other PagerDuty actions.
Action
Acknowledge PagerDuty Incident
Marks an incident as acknowledged — stops escalation but keeps it open. For "Slack reaction roller → ack the incident" workflows that integrate chat-based acknowledgement.
ActionCreate PagerDuty Incident
Opens an incident with title, service, urgency, dedup_key for fan-in. The standard hook for "external monitor detected → page the on-call engineer" workflows.
ActionList PagerDuty Incidents
Paginated incidents with filters by service, status, urgency. For "current active incidents" dashboards and post-incident reporting workflows.
ActionList PagerDuty Services
Returns the service catalog. Useful for resolving service IDs at workflow setup and for inventorying alert-routing structure.
Send resolve pagerduty incident from your workflows.
Triggered by anything in the catalog. Free tier available. No credit card.