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- Identify User
ActionAmplitudeUpdated May 2026
How do I update user properties in Amplitude?
Short answer: Drop the "Amplitude → Identify User" action anywhere in your workflow, map the inputs from upstream nodes, and publish.
Inputs
The fields this action accepts.
Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.
| Field | Type | Required | Description |
|---|---|---|---|
User ID user_id | string | Required | — |
User Properties (JSON) user_properties_json | string | Required | — |
Sample request
{"user_id": "{{trigger.user_id}}","user_properties_json": "{{trigger.user_properties_json}}"}
Returns
"success"
Use these fields in downstream nodes for routing, logging, or error handling.
Triggered by
Apps that pair well as the trigger for Identify User.
Any of these apps can fire this action as part of a workflow.
FAQ
Questions about Identify User.
What does the Identify User action do in Amplitude?
Upserts user-level properties (plan, country, signup_date) on the Amplitude user record. Drives segmentation in dashboards and cohorts. Use $set_once for properties that should only set on first encounter (signup_date) — $set overwrites on every call.
What inputs does Identify User require?
Required: User ID, User Properties (JSON). Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Amplitude returns an error?
The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.
Does Identify User support batch operations?
Yes. Run Identify User inside a Loop node to process arrays. Tiny Command handles Amplitude's rate limits automatically so you don't have to throttle manually.
More actions
Other Amplitude actions.
Action
Export Events
Returns raw events for a specified time window — useful for daily warehouse loads, ad-hoc forensics, or one-off cohort analyses. Events become available 5-15 minutes after ingestion, so for real-time reaction workflows this is the wrong tool; for batch ETL into a warehouse, this is the right one.
ActionSend Event
Sends a behavioural event into Amplitude with user_id, event_type, properties, and timestamp. The base hook for server-side tracking — events that don't fire from the client SDK (webhook-triggered states, async backend events, scheduled jobs). For bulk historical loads, use the Import endpoint instead.
Send identify user from your workflows.
Triggered by anything in the catalog. Free tier available. No credit card.